EzarctoolsReviews of ezarctools.com

Response from EzarctoolsSep 30, 2025

Appreciate the review! Great to hear the adapter worked with your Festool Starlock. For anyone reading: our blades are compatible via the correct interface/adapter, and Fein’s Festool adapter is also a workable route. If you’re unsure which mount to pick, message us and we’ll match it for your tool model.

Response from EzarctoolsSep 26, 2025

Hi there, We are truly sorry for the frustration and inconvenience this has caused you—we completely understand your disappointment, and we take full responsibility for the address error and the delivery issue. After checking your order details, we confirm that your package was damaged in transit and has been returned to us by UPS. We sincerely apologize for the mistake in your address (250 Sumner MS instead of 711 Walnut Street, Sumner MS) and for the delay in resolving this. To make this right, we offer you two options: Resend your order: We will immediately ship a brand-new replacement to your correct address (711 Walnut Street, Sumner MS) with expedited handling to ensure it reaches you as soon as possible. Full refund: We can process a complete refund to your original payment method right away—you’ll receive the funds within 3-5 business days (depending on your bank’s processing time). Please let us know which option you prefer, and we’ll take action immediately. Again, we are deeply sorry for the trouble, and we appreciate your patience as we fix this for you.