David P.
Alternative Eyesight Gauge
The measuring eye distance, apps, and build quality have been good with little complaints there. Testing your eye sight with the device is okay at best. Still needs some work. You put two colors overlapping each other and sometimes they only partially overlap. Not sure if it's the device, how I'm positioned or what. But I followed the instructions and watch videos to make sure I was doing it right and still doesn't work quite as instructed. Not to mention you have to do repeated tests just to get results and not even that is a guarantee that it will correct. I know the numbers it's currently spitting out are way over what my actual is right now. I've read people doing as much as ten tests and still the numbers for new glasses is blurry so more testing and improvements are needed. Thanks.
Response from EyeQueFeb 4, 2020
Hi David, thank you for leaving such a detailed review. When it comes to overlapping the lines, they only need to be perfectly aligned horizontally, if they are slightly off vertically at the top and bottom, that is okay. We'll be sure to improve on clarifying that in future releases of the app and tutorial videos. Results may indeed vary based on the user, so that is why we send emails giving the recommendations of: ordering glasses, taking more tests to refine your results, or getting help from support. We'd love to the chance to further connect with you to learn more about your experience so we can make it right for you. Please just shoot us a note at [email protected].