EyeQueReviews of eyeque.com

Quick and easy order process.

I'm in love with your product and the purchase process is OK. but I made my firts purchase and 5 minutes later you send me a newsletter with a code for 10%discount to use in my first purchase ?!?! why you don't offer me before? or why you don't give a nice surprise while i'm buying and gift me a 10% off.....seems more logical..... thank you in advance best david

Doesn't work. Try so many time none came close to my real rx.

I placed an order and within 60 minutes received a 10% off coupon for my first order .......? I did a review and questioned the practice of sending a first order discount after an order had been placed. With in 12 hours I did get a response back from the company offering to adjust the original price and add the discount. Currently waiting to receive the order, cost and discount to apply. If you sign up for the newsletter wait for a short time until you receive the discount coupon, then place your order. I would normally give another star to the review, but this is a first time experience with the company. I am anticipating a good experience and am impressed with this company's quick response to an issue. It shows they are customer focused.

I now own two VisionCheck devices which each have their own serial numbers. When I signed up and paid for a new All-Access EyeQue account to use on the newly-purchased (2nd) VisionCheck device, the web page never asked for the device serial number nor mentioned that my new device already included a 1-year All-Access membership. Looks like I’ll need to contact Support to get the account membership properly extended...

The PVT is an interesting device. It’s a little awkward to use — to see the green and red bars you have to carefully position it at just the right angle and hold steady. But still, an interesting technology. I’d rate it a 4 or 5. However, the device is hobbled by their subscription model. You can only see your Eyeglass Numbers as they evolve w/ later tests. You get no access to any individual test, no ability to delete previous data, no way to start over. And, a subscription is limited to a single person. Say you’d like to know if your vision changes during times of the day? Nope. You get the numbers they determine with their algorithm. Which is ok, but that’s it. Why do they hobble like this? Guess. If they didn’t you could let friend or family members give it a try and get their numbers without a subscription! Must not allow. What to do? And that’s the other issue. No one else can use it w/out buying a $5 subscription, providing an email address, creating a password etc. It’s a hobbled device. The company is in control of the device you purchased, not you. I’d rather pay extra for the device and be able to create profiles for others, manage the data and so on. Just another company that doesn’t understand pleasing the customer.

Piece 'o cake!

My 1st set of prescription glasses based on EyeQue results were right on target.