EyeQueReviews of eyeque.com

I bought the product at AAO and they were very helpful in showing me the product. I am still excited about it but I have been having a lot of trouble even getting it started with my Samsung. I am a little older and not as good with the computers but I have a staff of young med techs and they are having a hard time helping me. If there is a support staff that can help us via email or even skype, we do all this in our office and are willing to learn. Please help us 973-667-4008 Thanks

I bought 2 glasses online with the results provided by Eyeque, ones for myopia and the latest progressive and I am very happy. In an optician he would have paid 3 or 4 times more for them. The only thing I don't like is the subscription. I understand that to adjust the price it is necessary to pay it, but at least it could be valid for the whole family. In my house 3 people use glasses and I only use Eyeque because 3 subscriptions are too much.

Wasn't able to use the device. the instructions to use need to be clearer, or provide a video for setup

Used EyeQue. Purchased glasses - very bad result. Scrapped the glasses.

I purchased my EyeQue device(s) in late September 2019. I had been experiencing some vision problems and was taking vision therapy, so ended up having multiple ophthalmologist's readings between August and October. Started with the VisionCheck, but it destroyed the BT connections with my car audio and fitness tracker on my phone. The Personal Vision Tracker (PVT) does not use BT and works much better for me. That said, it works better on my iPhone 11 than my old Android. I had to have EyeQue support go in and wipe out October and November readings from my account due to massive spread and inconsistencies in my measurements. It's still not close to my latest prescription with its "EyeGlass Numbers (EGN)" (their term for "prescription"). People say in other reviews that their EGNs are "better" than their "official" prescription. Most likely, this is because EGNs are biased towards overcorrection. This is great when you first get new glasses, but there is an effect called lens-induced myopia (look it up on Google Scholar), which lengthens the eye and makes it even more dependent on the lenses worn. This is exacerbated by using stronger lenses than needed, due to the effects of hyperopic defocus. Be forewarned that if you have high myopia and/or astigmatism, you're not likely to get accurate readings for either. They will be precise, if not biased, as I mentioned before. I find that they tend to confound each other. I find the device useful in my journey towards good eye health using traditional behavioral optometry and the reduced lens method discussed at endmyopia.org, as I can take weekly measurements and see reductions and/or changes in my refractive state using the device and its cloud- and data-science based back end.

Nice attempt but overall not a good product. There is a slight learning curve to using the device. Add this to human error and in some instances, having to pick the least of imperfect variations. All adds up to a flawed result. So of course you should take the test several times. The problem is that as you get better at taking the test,the results keep averaging with old tests. There is no way to reset tests and start fresh because they are afraid of multiple people using one account. So you are never sure what your result really is. That is in itself a horrible failure of the product, the fact you can never have an accurate result. So the ultimate test of the product would be how well the result translates to a corrective lens. In my case, bad. The spherical was ok, but still wrong and the cylinder was terribly wrong. I bought a pair of glasses using the numbers generated after 20 tests. The glasses are unwearable.

I think it is a great product and the support was excellent. However if you have a strong prescription the instrument has its' limits and it may not work for you. Unfortunately it cannot cope with my eyes.

You are spot on