EyeQueReviews of eyeque.com

EyeQue reviews

1,153 approved reviews, newest moderated first

Andrew
Apr 10, 2020
Excellent
Wonderful experience
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Robert
Apr 7, 2020
Great user interface
Great user interface, simple, intuitive and fast.
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Steen R.
Apr 6, 2020
Great
Very good experience.
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Ray
Apr 2, 2020
Great customer service from Narissa.
Great customer service from Narissa.
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Erica
Mar 24, 2020
The app and the website will accept my…
The app and the website will accept my payment but the membership will not update. I cannot complete any tests without the membership so we will be returning the kit.
Response from EyeQueMar 24, 2020
Hi Erica, Thanks for reaching us. We apologize about the membership hiccup. I checked on the backend and the membership did not apply correctly. I have manually fixed this and for the trouble added 6 months to your membership free of charge. Although, if you still would like to return your VisionCheck please let me know. I can also help with RMA process. Again, sorry about the trouble and please let me know if I can help with any other concerns you may have. Best, Andre
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David S.
Mar 21, 2020
Shopping was relatively easy
Shopping was relatively easy, but it was a little hard to compare the products. I saw different prices but after reading the description, I couldn't see the difference. I had to really search for differences to explain the price difference. I also got a discount coupon immediately after purchasing with a little thorough searching in the website. That was a tad frustrating. Hoping the product works well.
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Mark Z.
Mar 18, 2020
God so far
Good so far - let’s hope the next step is the same
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Karla
Mar 18, 2020
Really easy to buy
Really easy to buy
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