Anita
Have used the wipes for 2 months
Have used the wipes for 2 months. Can really feel the difference and now I very seldom use the drops that I used to use every day before. Thank you!

Soothing dry, tired eyes with care that works.We’re on a mission to bring lasting relief and everyday comfort to people with dry eyes. Trusted results. Designed for daily use.
EYEMOS® (eyemos.com) has 130 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Anita
Have used the wipes for 2 months. Can really feel the difference and now I very seldom use the drops that I used to use every day before. Thank you!
J. S.
Excellent customer support (thank you, Diana!) resolved an issue with my eyemos. Some would call it user error!
Judy B.
I just received my Eyemos. It feels great, but the temperature button wasn't working properly. Diane at customer service provided information that fixed the problem. I just needed a better adapter to plug into. Thank you! I look forward to using it.
Patricia M.
Great mask, durable and made well. I like the whole package, bag, mask and moisturizer. An idea, you could supply the adapter!
Lori H.
Honestly, I was skeptical. I suffer from dry eyes to the point where I was no longer going to be able to wear my contacts. I have been using EYEMOS for 1 week and dryness has improved 100%. I can wear my contacts all day without any problems. I haven’t used the moist setting yet, however the massage and heat setting are very relaxing!
Lee B.
I love the Eyemos eye wipes. They smell wonderful and do a great job cleaning the eyelids and lashes. I will definitely order them again.
MLouise
The mask works great, but I want to emphasis that customer support is superior! They answered my questions immediately and followed up with consistency. I highly recommend them for customer service.
Barbara G.
The cord for this eye mask stopped working after only 3 uses. I was within my 30 day return window when I could get a refund, but when I contacted them to get return authorization, I was told I needed to take photos of where I was plugging it in! Then, after sending said photos, now their respondent, Dianne, demand a video of my plugging it in! I warn you, DO NOT USE THESE FOLKS! The product cord is very temperamental and may not last long! The cord is very specific to the product and the heat switch is part of the cord, so if the cord goes, you no longer have the device! WARNING!!!
Response from EYEMOS®Mar 22, 2026
Hi Barbara, I’m very sorry about this — a cord should not stop working after only a few uses, and I’m also sorry the troubleshooting process felt drawn out and frustrating. That’s not the experience we want anyone to have, especially when you’re reaching out for help within the return window. On the photos/video requests: our team asked for those because intermittent power issues can sometimes be caused by the power source/adapter or the connection point, and we try to rule out the simple fixes quickly before making you go through a return. But we should always keep that process efficient and respectful of your time. Most importantly, we’ve now issued a full refund for your order. We appreciate you bringing this to our attention — we’re using feedback like this to tighten up both our QC checks and the way we handle support so it’s faster and clearer when something isn’t working as it should. We are determined to make this right and have you experience the actual intended benefits of our product, therefore in addition to the full refund we've also shipped out a replacement to you free of charge. Thank you again for your feedback! Taylor, EYEMOS® Customer Care