Jennifer
Zero customer service, the company is a scam
I wish I could say I've enjoyed the benefits of this eyemask, but I never received it. A supposed customer service person texted me to confirm my address and attempt to upsell me on other products, which I declined. Then I got a confirmation email that the order was placed and they'd let me know when it shipped. The customer service person had said it would ship 1-3 days after the confirmation email and that's the last I've heard from them. It's a week later and no responses to my emails asking when it would ship and when I check their website for my order, it says it doesn't exist. I bought straight from Eyemos.com because I don't believe in supporting Jeff Bezos and his politics, so this isn't an Amazon problem, it's a direct issue with the company. From my perspective, the company is a scam and doesn't exist.




