EYEMOS®Reviews of eyemos.com

I’ve just ordered - the reason for my 1 star review is that you had auto shipments on a default setting that is barely visible so I had to unclick - this is deception you’re clearly trying to trick people into auto shipments! Also, the wipes are very costly considering you are online therefore you have no overheads like staff or shop rental etc, you’re just very greedy

The product….Eyewipes are so helpfull ..i dont know how i would cope without them as i have dry eyes …i also use the Eyemask daily..any problems are dealt with in a timely manner!

The dry eye wipes are my go to every morning and night. I have severe dry eyes and this product feels so comforting.

Absolutely fabulous I only have to use my eyedrops once a day now with this mask Also, the company was great to deal with an answer all my questions and got back to me so promptly would thoroughly recommend this mask for anyone with dry eyes. An absolute bargain.

I want to say EYEMOS is a good company but I cannot. One should always question a company when there is no customer service phone number, doesn't that tell you something? I ordered my first products of the vitamins and eyewipes. However when I received my items, one eye wipe package was missing. I immediately checked my order details to confirm and was right. EYEMOS did not ship all 3 eye wipe packages. Of course, the only way to communicate with EYEMOS is via email or thru their website. I instantly sent a message along with my order number via the web and waited. I did receive a reply the next day asking for a picture of my order. I thought this was odd. Did they not have a packing list or inventory report they could check against my order? Apparently not. So I obliged and provided the requested info. Again I promptly received a reply thanking me for sending the picture. Then came the dreaded silent treatment...cricket, cricket, cricket. Again I reached out to customer care via email. Quick reply stating, "Thank you for following up. I have sent another follow-up to our team regarding your missing box of eye wipes and am currently waiting for their update. We apologize for the delay and truly appreciate your patience. I’ll let you know as soon as I receive more information." That was 9/15/26 and no follow up or email providing product shipment info. EYEMOS has done what I hoped they would not do. Be like every other Internet company which collects consumers money and does not provide the products or service they promise. Be Ware EYEMOS followers, they only want your money.

I've had the mask for a little over a week. It's comfortable enough to fall asleep in. I recently started having to put Visine drops in my eyes every morning to get all the red out. Now when I wake up, my eyes are refreshed, feel great, and I no longer need the drops! I also haven't had any bad "episodes" of eye dryness where I couldn't keep my eyes open (really not fun when driving on a highway). I'm thankful I found something that really helps, and think this mask is quite nice.

I ordered one of their products and I found the product did exactly what it said it should do and in the timeframe. Their customer service went above and beyond helpful - very prompt replies, respectful, professional, appeared genuinely caring and concerned about a difficulty I was having with another company and similar product. I could not fault them and will definitely continue to use their product.

I’m extremely happy with my EYEMOS heated eye mask. The quality is excellent—it’s comfortable, well made, and the heat is very soothing and relaxing. You can tell that a lot of thought went into the design and quality of the product. I was equally impressed with EYEMOS customer service. They were responsive, helpful, and genuinely cared about making sure I was satisfied. It’s refreshing to find a company that not only makes a great product but also stands behind it with exceptional customer service. I highly recommend EYEMOS to anyone considering a heated eye mask. Great product, great quality, and wonderful customer service!