Eyeglasses.comReviews of eyeglasses.com

Great lenses at a significantly cheaper price than my local optometrist offers. Thanks!

Easy to order from info located on eyeglasses.

didn't respond to emails late on the orders

I ordered frames only (no lenses) and I needed them ASAP so I paid extra for express shipping. However it took them 10 days to actually ship the package (and 16 days between order and delivery) In the meantime I wrote two emails, left chat messages and never had an answer back. The service is non-existent. Nil. So if you order from them, just pray everything is all right because if it isn't you are screwed. Oh... and to add insult to injury the website message in the 10 days of pre-shipping delay was that the order was "being inspected by professional technicians" which is total bulls*** because the frames were completely twisted / deformed when they arrived.

I ordered a pair of glasses that were ugly. Way too large. Sent them back for a replacement. Change the order for "Sunsensitive Transition Lenses" with a trade mark Driverwear. Turns out Driverwear isn't meant for indoor usage. It took many phone calls and chat session attempts to get a response. Once I did, I was told I would get a 25% discount for replacement lenses. Bottom line is it has been a lot of hassle with additional incurred cost. I would have been better of going to a store.

I ordered two pair of glasses. One of the frames I received was not the item I ordered, so I promptly shipped it back the following day along with my receipt clearly showing what I received was the wrong item. To my dismay I only received a partial refund for the cost of the frame. The frame cost was $158 and they just refunded $132, I asked for an explanation and never heard a response.

I ordered because supposedly the product was available! I payed next day delivery since i was traveling and had an specific time window and wanted the frames to have my lenses made before leaving LA. I checked the site since the frames had not arrived, and the order said "backorder". I email CS of the company, and had no reply. To make the long tale a short one, the frames were delivered the next day I left. Had to ask a friend to go and pick them up at the Hotel, and send them to me... to China, were I live. I will never buy again, nor recommend, I think that the basic thing it was needed, was a responce.

I am a buyer from China.It was sent to China without a case or protective packaging.The glasses were crushed out of shape.