Exact DataReviews of exactdata.com

Response from Exact DataMar 28, 2023

Thanks for taking the time to review Exact Data, Shawn. We appreciate your feedback and apologize for any difficulty you have encountered with your order. We strive to provide customers with data that is both accurate and reliable. Our team would like to take a closer look into what was purchased, including the specific contact list and gmail/yahoo accounts that are in spam so we can provide further guidance as needed. We've escalated your concern to our management team so we can work toward a resolution.

Response from Exact DataMar 28, 2023

Hi Dave, thanks for the feedback about your experience with Exact Data. We are committed to providing our customers with accurate information and services, and we apologize that in your case this did not happen. At Exact Data, we provide our customer's written contract agreements outlining the rules as well as any other customer service procedure to ensure a seamless process. That being said, I understand you may have not found some of the information clear enough. We take these types of comments very seriously and use customer feedback to improve our services. We apologize for any miscommunication during the purchase order process, but if there’s anything more we can do to help please feel free to get in touch directly with Customer Service at any time.

Response from Exact DataMar 29, 2023

Thank you so much for your kind words, Jeffrey! I'm very pleased to hear that our service has been meeting your needs so well - productive lead generation is one of our main goals. We're especially glad that Barb has been able to help you identify the most effective ways to target contacts with our call lists. We sincerely appreciate your ongoing business and look forward to continuing to work together in the coming months!

Response from Exact DataMar 28, 2023

Thank you for leaving your review, Steven. We value all feedback, both positive and negative. We are sorry to hear that the data we provided you was incorrect in some areas. We take the accuracy of our data sources very seriously and understand the importance of providing reliable information from verified sources. Our team is actively looking into this situation further to investigate what may have caused these issues and address proper solutions as soon as possible.

Response from Exact DataMar 28, 2023

We are so pleased you had a positive experience. Thank you for your review!

Response from Exact DataMar 28, 2023

Thank you for taking the time to review Exact Data, Rebecca. We are sorry to hear that your experience with our services did not provide you with the value you expected. At Exact Data, we strive to provide our customers with quality data solutions that guarantee delivery rates and drive results. We work hard to ensure accuracy in all of our leads by verifying all email addresses and often scrubbing the lists against known blacklists or bounce reports in an effort to deliver the most up-to-date contact information possible. We've escalated your concern to our management team to investigate further. Thank you again for taking the time to leave us this valuable feedback.

Response from Exact DataMar 27, 2023

Hi Steve, Your feedback means a lot to us, and we’re happy to hear you had a good experience. I know Patrick put a lot of work into helping you with your order, so I’ll be sure to pass your kind words off to him. Thank you!

Response from Exact DataMar 24, 2023

Hi Haley, We are delighted to hear your feedback and appreciate your kind words. We hope to hear from you again! Thank you.