Exact Data Reviews | Read Customer Reviews of exactdata.com

Exact Data Reviews | Read Customer Reviews of exactdata.com

Exact Data reviews

241 approved reviews, newest moderated first

LC
Mar 22, 2023
very few viable contacts
very few viable contacts; more than 70% were bad addresses
Response from Exact DataMar 22, 2023
Thank you for taking the time to leave us a review, Brad. We apologize that you faced issues with the data quality. We take a lot of pride in delivering accurate and high-quality information, so we appreciate your feedback. We have tried to reach out to you to review and address the issue but have not heard back. We would really appreciate the opportunity to investigate what went wrong and make sure that it does not happen again moving forward. I've asked that our Support Team reach out to collect a few details to ensure higher percentages of viable records in the future. Again, thank you for bringing this to our attention, and we hope to hear back from you soon so that we can improve your experience with us.
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Brad
Mar 22, 2023
Many addresses not up to date.
Many of the people on the list have moved out of state. However, since it was less than 10% of the names I received, the data met the accuracy promised in the agreement. The salesman is willing to provide more leads should the 10% threshold be crossed. They provided prompt follow up to see about assisting me.
Response from Exact DataMar 23, 2023
Thank you for your review, Brad. We take the accuracy of our data very seriously here at Exact Data and apologize if we have not met your expectations in this regard. We understand the challenges that come along with outdated information, so we strive to ensure that our customers are given the most current addresses available to maximize success. Again, thank you for your feedback – it is invaluable in helping us improve our data and services. We look forward to continuing to serve you with quality solutions.
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michelle H.
Mar 22, 2023
My Rep Johanna was excellent
My Rep, Johanna was wonderful. First time in a long time I have gotten a list without the majority being wrong/disconnected numbers.
Response from Exact DataMar 23, 2023
Hello Michelle, thank you for your review and for choosing Exact Data! We are so pleased to hear that you had a smooth experience with Johanna and were able to get a high-quality list for your project. We strive to provide our customers with accurate data that not only meets their needs but exceeds their expectations. We are glad to hear we did just that here with your project. We value your feedback and thank you for taking the time to share it with us. Have a great day!
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Julian C.
Mar 22, 2023
Barbara Williams was such an amazing…
Barbara Williams was such an amazing help that she deserves a raise! Her customer service was outstanding and she promptly responded to all my questions and concerns.
Response from Exact DataMar 22, 2023
Hi Julien, Your kind words have made our day! We’re so glad you liked our service. I am sure Barbara would enjoy hearing about your experience so we will be sure to pass along your kind words to her. Thank you for your business, we look forward to working with you again soon!
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Stephen
Mar 21, 2023
This company was very patient and…
This company was very patient and knowledgeable on this subject. Mr. Larry Rosenthal was very patient with me in the process of me trying to decide what kind of information that I needed.
Response from Exact DataMar 22, 2023
Hello Stephen, Wow – thanks for your kind remarks! I’m so happy that list worked out for you. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Thanks again!
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Melinda C.
Mar 20, 2023
ExactData - Excellent quick service
I worked with Larry. He was smart, quick and efficient. He helped me to identify a dataset that was well-suited to my needs within 24 hours. I highly recommend ExactData. Thank you!
Response from Exact DataMar 22, 2023
Hey Melinda, Thanks for the positive review! We love hearing from our customers – especially when our service can make a positive difference to them. I know Larry put a lot of work into helping you, so I’ll be sure to pass your kind words off to him. Thanks again, and we hope to hear from you again soon!
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Rich H.
Mar 20, 2023
Larry Rosenthal is great asset he will…
Larry Rosenthal is great asset he will search to find just the right contacts. Dealing with this company was easy no pressure and very professional. I will use them again .
Response from Exact DataMar 22, 2023
Hi Rich, Your feedback means a lot to us, and we’re happy to hear you had a good experience. Larry will be ecstatic to hear his services have helped you so tremendously. We will be sure to pass this review off to him. Thanks again!
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Damon W.
Mar 17, 2023
I highly recommend Exact Data!!!
Daisy is a fantastic representative for Exact Data! She was extremely professional and knowledgeable about the product offered by Exact Data. Daisy followed up with me the day after I was surfing Data companies online. She educated me about my options when working with her and Exact Data. Our conversations have not only revolved around the present project, but future marketing projects for my company as well. I am extremely grateful to have Daisy as a teammate in this marketing journey for my new real estate business. Very Satisfied Customer! -Damon:)))
Response from Exact DataMar 17, 2023
Hi there Damon, We appreciate the kind words! I’m thrilled to hear that list worked out for you. It’s always humbling to hear how we’re able to make our customers’ lives easier. I know Daisy put a lot of work into helping you out with your purchase, so I’ll be sure to pass your kind words off to her. Thanks again, and we hope to see you again soon!
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