eVoiceReviews of evoice.com

Response from eVoiceJul 9, 2025

Hello Ivo - Thank you for leaving your review! Helping our customers use their phone system is our passion!

Response from eVoiceJul 9, 2025

Hello Rodney - Thank you for the 5-star review! It's great to hear we were able to identify your issue and resolve it quickly!

Response from eVoiceJul 9, 2025

Hello Bonnie, we see that your cancellation request was received via email on June 30th; however, there were also questions related to account access, which resulted in additional communications. We can confirm that a new billing charge occurred on July 7th. We will ensure that you are credited for the latest charge and that your account cancellation is completed today. We apologize for the delay, and we will follow up with a confirmation email later today. Your feedback will be used to improve our customer follow-up practices.

Response from eVoiceJul 9, 2025

Hello Monica - We're glad your service experience was a great one! Thank you for choosing eVoice!

Response from eVoiceJul 9, 2025

Hello Arthur - Nothing is more frustrating than losing a debit card! We're glad our team was able to update your new debit card for you, ensuring no lapse in billing. Thank you for choosing eVoice and for taking the time to leave a positive review!

Response from eVoiceJul 8, 2025

Hello Ms. KB -We are sorry to hear that you had this experience. At eVoice, one of our goals is to ensure that our customers receive the best possible experience when they contact our support team, and this does not align with your experience. We will look into this matter and ensure that this is dealt with. We apologize for any inconvenience this may have caused.

Response from eVoiceJul 9, 2025

Hello Maria, We see that you emailed support about your billing inquiry on July 3rd, and we responded with a detailed email on July 4th. As the email may have been directed to your spam or junk mail folder, we suggest checking your spam or junk mail folder or searching for 'eVoice' in your email inbox. We also attempted to contact you by phone yesterday to review your bill, but unfortunately, we reached your voicemail. If you have any further questions, please don't hesitate to contact us via phone, email, or chat.

Response from eVoiceJul 8, 2025

Thank you for sharing the love, Kajuan! We're glad our business phone services are meeting your expectations.