Deceptive Scam Platform Disguised as an Official Government Website!
This website uses extremely deceptive web designs and dark patterns to mislead customers into paying ridiculous prices.First, their fees are exorbitant and completely untransparent, costing hundreds of dollars more than the actual official government NZeTA fee.Second, they intentionally designed the checkout process to trick and guide me into selecting an extra "Insurance Fee" (USD 205.20). Their ambiguous wording led me to believe this insurance was an official, compulsory requirement for entering New Zealand. The New Zealand government never mandates or issues such a policy!In total, I was overcharged USD 739.20 for 3 applications, while the actual official fee should have only been around USD 225 in total!
Response from EvisalegalJun 30, 2026
Dear Customer,
Thank you for taking the time to share your experience. We sincerely regret that your assessment of the service received was not satisfactory.
Our company is a private and independent platform assisting with travel authorization application procedures. At no point do we present ourselves as a government body, and this status is expressly stated on our website. As such, we categorically reject any insinuation of deceptive design or fraudulent conduct.
The fees applied correspond to the professional services we provide: document review and verification, management of the application process, and personalized customer support, services that are complementary to the official fees set by the relevant authorities. Optional services such as travel insurance are clearly presented as add-ons during the application process, and any such selection requires explicit customer confirmation before payment is processed. No charge is made without that confirmation.
We are committed to addressing our customers' concerns and invite you to contact us at [email protected] so that we can review your case and assist you directly.
We remain at your disposal.
The eVisaLegal Team
GS
Gabe S.
This website is a scam
This website is a scam. This charges over 5x the price of a visa directly from the government for “service fees” complete BS this gives you nothing extra aside from the visa and is a complete tourist trap scam. Do NOT use this
Response from EvisalegalJun 30, 2026
Dear Gabe,
Thank you for taking the time to share your experience. We sincerely regret that your assessment of the service received was not satisfactory.
Our company is a private and independent platform assisting with visa application procedures. At no point do we present ourselves as a government body, and this status is expressly stated on our website. As such, we categorically reject any insinuation of fraudulent conduct.
The fees applied correspond to the professional services we provide: document review and verification, management of the application process, and personalized customer support, services that are complementary to the official fees set by the relevant authorities. The total amount must be explicitly confirmed before payment is processed. No charge is made without such confirmation.
We are committed to addressing our customers' concerns and invite you to contact us at [email protected] so that we can review your case and assist you directly.
We remain at your disposal.
The eVisaLegal Team
SD
San Diego G.
Easy to use and fast
Easy to use and fast
KI
Kirsten
Vorsicht Betrug
Ein ETA für England soll 480 Eu kosten. Für 4 Personen die zwei Wochen Urlaub in England machen wollen. Die Kosten betragen auf der offiziellen Regierungsseite bzw. der App pro Person lediglich 23 Eu für 6 Monate. Das ist eine Frechheit, da ich das ETA ja nur für den einmaligen Urlaub benötige und nicht für 2 Jahre. Auf die Kosten die entstehen wird nicht hingewiesen.
Response from EvisalegalJun 25, 2026
Dear Kirsten,
Thank you for taking the time to share your experience. We sincerely regret that your assessment of the service received was not satisfactory.
Our company is a private, independent visa processing assistance platform. At no point do we present ourselves as a government agency, and this is expressly stated on our website. Accordingly, we categorically reject any suggestion of fraudulent conduct.
The fees charged correspond to the professional services we provide: document review and verification, application process management, and personalized customer support — services that are complementary to the official fees established by the relevant authorities. The full amount must be explicitly confirmed by the customer before any payment is processed. No charge is made without such confirmation.
We remain at your disposal.
The eVisaLegal Team
ES
Esme S.
If I could give them negative stars
If I could give them negative stars, I would. DO NOT USE THIS WEBSITE! They overcharge by over $100 for their services, and they cheat because they are one of the first results to show up when you look up to apply for a visa for the UK. It gets worst.
They don't tell you how much you are paying until AFTER they charge your card and you allow your bank to be charged.
After I saw how much I was charged, which is again an insane amount, I could not cancel my order as there was an "error message" that my order could not be found, even though it was clearly being processed. THEN they had the audacity to say I could not get a refund because the order was processed. OF COURSE IT WAS, BECAUSE YOUR REFUND LINK IS RIGGED TO NOT WORK UNTIL AFTER THE ORDER HAS BEEN PROCESSED. Sick, evil, company. PLEASE DO NOT DO WHAT I DID! DO NOT USE!
Response from EvisalegalJun 25, 2026
Thank you for your message.
We understand your concerns regarding your refund request.
Please note that during the refund request process, our system clearly displays the refund eligibility status of each application, indicating whether a request is refundable or not, as well as the applicable refund amount and any deducted fees.
As shown in the refund portal, the status of the application is determined based on the processing stage reached at the time the request is made. Once an application has entered the processing stage, it may no longer be eligible for a refund, as outlined in our Refund Policy and on the refund request page.
When submitting the request, acceptance of the applicable Refund Policy is also required before proceeding.
We regret to inform you that we are unable to provide a refund for applications that do not appear as eligible in the system.
If you have any further questions, please do not hesitate to contact us at [email protected].
Kind regards,
The eVisaLegal Team
