EvisalegalReviews of evisalegal.com

Response from EvisalegalJul 9, 2026

Dear Customer, Thank you for your feedback and for sharing your experience, we're glad your visa was processed successfully. Our company is a private and independent platform assisting with travel authorization application procedures. At no point do we present ourselves as a government body, and this status is expressly stated on our website. We take all feedback on board, including comments about our branding and disclosures, and we're continuously working to make sure customers understand exactly who we are and what our fees cover before they apply. If you'd like to discuss this further, feel free to reach out to us at [email protected]. We remain at your disposal. The eVisaLegal Team

Response from EvisalegalJul 7, 2026

Dear Yiannos, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, and we take the concerns you've raised seriously. We would like to clarify that our company is a private, independent visa processing assistance platform. We do not present ourselves as a government agency, and this is expressly stated on our website. Regarding the specific issue you describe — namely that the embassy has indicated no application was filed under your name — we would like to look into this directly, as this is not the outcome we aim to provide and we want to understand what happened in your case. Refund eligibility depends on the status of the application at the time the cancellation request was received, and the applicable terms are outlined in our Refund Policy, available during the application process. We invite you to contact our support team at [email protected] with your application reference so we can review the specific details of your case and provide you with an appropriate resolution. We remain at your disposal, The eVisaLegal

Response from EvisalegalJul 6, 2026

Dear John, Thank you for taking the time to share your experience. We sincerely regret that your assessment of the service received was not satisfactory. Our company is a private, independent visa processing assistance platform. At no point do we present ourselves as a government agency, and this is expressly stated on our website. The fees charged correspond to the professional services we provide: document review and verification, application process management, and personalized customer support — services that are complementary to the official fees established by the relevant authorities. The full amount must be explicitly confirmed by the customer before any payment is processed. No charge is made without such confirmation. We are glad to hear that your ETA was successfully confirmed, and we assure you that your data is handled securely throughout the process. We are committed to addressing our customers' concerns, and we invite you to contact us at [email protected] so that we can review your case and assist you directly. We remain at your disposal. The eVisaLegal Team

Response from EvisalegalJun 30, 2026

Dear Customer, After verification with our teams, we can confirm that your visa was already sent to you by email on May 31st. Please also check your spam folder, just in case. In any case, our support team has resent you an email today with your visa attached. We remain at your disposal should you have any further questions. Best regards, The eVisaLegal Team