Tyler was very helpful talking my through my second order of medication. She spent time making sure I understood how to navigate my dashboard. She was very pleasant also
Response from EverymedsJan 2, 2026
Dear Courtney,
Thank you for sharing your experience with us. We’re so glad to hear that Tyler was able to assist you with your second order of medication and took the time to guide you through navigating your dashboard. It’s wonderful to know she made the process clear and pleasant for you.
We truly value your kind words, Courtney, and we’re proud to have team members like Tyler who go the extra mile to support our patients.
SP
Shirleen P.
Tyler explained the issue
Tyler explained the issue
Response from EverymedsJan 2, 2026
Dear Shirleen,
Thank you for letting us know about your experience. We’re glad to hear that Tyler was able to clearly explain the issue and provide the support you needed. It’s important to us that our patients feel informed and cared for, and we’re pleased Tyler was able to help.
We appreciate your feedback, Shirleen, and look forward to continuing to assist you.
SH
Sherry
Tyler at customer service answered all…
Tyler at customer service answered all miy questions and was very helpful.
Response from EverymedsJan 2, 2026
Dear Sherry,
Thank you for sharing your experience with us. We’re so pleased to hear that Tyler at customer service was able to answer all of your questions and provide the helpful support you needed. It’s wonderful to know that her assistance made a positive difference for you.
We truly appreciate your kind words, Sherry, and we’re proud to have team members like Tyler who ensure our patients feel supported and cared for.
JD
Johanna D.
Impossible to cancel, scam company
I ordered with Everymeds and got my first months supply. I could not tolerate the medication and I went through the horrible process of cancelling my subscription which involved long hold times with customer service in ANOTHER COUNTRY! I was assured my account was cancelled but when signing in it continued to show active. I ended up just cancelling the credit card I had used so they could not bill me and then today several months later I was notified that my order is ready to ship.
This company is a scam! Stay away from them
Response from EverymedsJan 2, 2026
Dear Johanna,
We are truly sorry to hear about the difficulties you experienced with your subscription. Long hold times, unclear account status, and unexpected charges are unacceptable, and we understand how frustrating this situation has been for you.
Your feedback is very important, and we will escalate this matter immediately to ensure your account is properly reviewed and resolved. Please know that we take concerns like yours seriously and are committed to improving our processes so that patients never have to go through this again.
Thank you for bringing this to our attention,
LE
Le
Good until the 3rd month paid and never…
Good until the 3rd month paid and never received my meds in return I gained 8lbs, consumer service is horrible
Response from EverymedsDec 29, 2025
Dear Le,
Thank you for sharing your experience with us. We’re very sorry to hear that you did not receive your medication after your third payment and that this has negatively impacted your progress. We understand how frustrating this must be, especially with the added difficulty of reaching our customer service team. Please know that this is not the level of service we strive to provide. We are actively reviewing your case to ensure your medication is delivered promptly and that any billing concerns are resolved. Our team is also working to improve communication and response times so patients can get the support they need without delay. We truly appreciate your patience and feedback, and we are committed to making this right for you.
CW
Christine W.
Medication comes super easy and fast
Medication comes super easy and fast. I did have a difficult time trying to get a receipt that would submit to my HSA. I spoke with Tyler on the phone. She was super helpful and is trying to get me the proper documentation. Otherwise the medication worked great I lost 8 pounds my first two weeks.
Response from EverymedsDec 29, 2025
Dear Christine,
Thank you for sharing your experience with us. We’re delighted to hear that your medication arrived quickly and that you’ve already seen positive results in your first two weeks. Congratulations on your progress! We also appreciate your feedback regarding the receipt for your HSA. We understand how important proper documentation is, and we’re glad Tyler was able to assist you. Our team is working to ensure you receive the correct paperwork so you can submit it without difficulty. Your comments help us improve both our service and support, and we’re grateful for your patience while we finalize the documentation process.
AN
Andy
EveryMeds Pens Out of Stock
After leaving a previous 5 star review on my initial experience I am now leaving a 3 star review based on my second order. The issue EveryMeds has now are no pen availability. The reason I subscribed to EveryMeds was specifically for their pen. The first month using the pen I had no.issues at all, very simple process just like the video. Could notneven feel the needle or the injection.
The solution they are using now is to send a vial amd give $100 off, total of $279. For the vials this is still expensive compared to other sites if you get a 3 month or 6 month subscription. If the pens are not back in stock by my next order will likely gontona cheaper source. I do not mind paying a little more fornthe pen. I have also found some pens where you can load the syringe and it then works the same. This is another option with a cheaper vial supplier.
I would like tosee response of what is happening with your pen shortage, how is it being addressed, and what is the timing you have been provided with the pen manufacturer. Someone should be in their plant 24/7 making sure they are doing all they can in production.
Response from EverymedsDec 29, 2025
Dear Andy,
Thank you for taking the time to share your feedback and for your earlier 5 star review. We truly value your support and understand your disappointment regarding the current pen shortage. At present, our suppliers are experiencing significant manufacturing delays, which has impacted the availability of pens across the market. We recognize that the pen offers a simple and comfortable experience, and we are actively working with the manufacturer to restore supply as quickly as possible. While we do not yet have a confirmed timeline for restocking, we are in ongoing communication with them and will update our patients as soon as we receive firm dates. In the meantime, we are offering vials with a discount to help bridge this period. We understand this is not the ideal solution, but it ensures continuity of treatment until pens are back in stock. Our team is committed to keeping responses straightforward, transparent, and empathetic, and we will continue to provide updates as soon as new information becomes available. We appreciate your patience and trust, and we are doing everything possible to resolve this shortage.
SC
Sallie C.
I wish I didn't have to give them one star to leave a review…
I wish I didn't have to give them one star.
The first pen arrived, it's easy to put together, but you REALLY have to press hard, The B12 is too viscous to easily go through such a tiny needle, and I had bruises each time I used it. No weight loss, but I didn't really expect it the first month.
The second pen arrived, I opened the first needle and it was bent. I straightened it, and tried tu use the pen, absolutely zero medication came through the needle. I opened another needle and it was also bent, tried again. Same results. Opened the third needle it was fine, but no matter how hard I pressed noting came out - not a single drop.
I immediately notified Readymeds, they asked for a video - which I sent them, I also offered to send the 100% full pen back. I've been told (repeatedly) that my situation has been escalated, and 27 days later - still no money back, and then today I received a "Once in a lifetime" offer to get the medication in a vial - with a regular syringe! I'm guessing that I am not the only one with the same problem.
If you watch the instruction video, she mentions that you have to push hard, that means something is wrong. The needles are too tiny for the b12 mixture - which not everyone needs anyway.
If I could give negative stars I would!
Response from EverymedsDec 29, 2025
Dear Sallie,
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you encountered with the pens and the frustration caused by the delay in resolving your refund request. Your feedback is very important, and we understand how disappointing this situation has been.
The issues you described with bent needles and difficulty administering the medication are not the standard we aim to deliver. We are actively investigating these concerns with our supplier to ensure quality control is improved. Regarding your refund, we sincerely apologize for the delay and will prioritize resolving this matter for you immediately.
In the meantime, we have offered vials with regular syringes as an alternative to ensure patients can continue their treatment without interruption. We recognize this may not be the solution you initially expected, but it is currently the most reliable option while we work to address the pen supply and performance issues.
We appreciate your patience and the time you’ve taken to bring this to our attention. Please know that we are committed to making this right and will follow up directly with you to ensure your case is resolved promptly.
