EverymedsReviews of everymeds.com

This is NOT a review - For Info only: This trustpilot page is for Everymeds.com a USA based online pharmacy no longer operating. If you are trying to submit a review for EveryDayMeds - the Leicester based online pharmacy - you need to write it under EveryDaySupport.

Customer service is appalling after filling out health questionnaire and submitting documents, it took one month to receive my first dose, only after several emails which were never replied to, and also several phone calls, I had to upload documents again. Because of this I ordered 2nd dose 2 weeks in advance it arrived 3 weeks later luckily one week before my next dose was due, continuing in the same vein I ordered my 3rd dose 7.5 well in advance, and had to upload more recent documents once again only after several phone calls I was told recent documents were not clear enough, so went through the whole process again of taking pics and videos and resending. After a week I received a phone call asking me some more health questions and was told everything was fine and my order would be approved immediately, one week later my order is still sitting in the "in review" status, therefore I'm going to have to phone them yet again. In all cases the money had been taken from my bank within 5 minutes of placing my order. At this moment I'm still waiting for my 3rd order/dose. I'm sad to say at this time I have seen very little change in weight/inches, and if this remains the same after my next dose (if I ever actually receive it) I will be giving up and not reordering 😥

After leaving a previous 5 star review on my initial experience I am now leaving a 3 star review based on my second order. The issue EveryMeds has now are no pen availability. The reason I subscribed to EveryMeds was specifically for their pen. The first month using the pen I had no.issues at all, very simple process just like the video. Could notneven feel the needle or the injection. The solution they are using now is to send a vial amd give $100 off, total of $279. For the vials this is still expensive compared to other sites if you get a 3 month or 6 month subscription. If the pens are not back in stock by my next order will likely gontona cheaper source. I do not mind paying a little more fornthe pen. I have also found some pens where you can load the syringe and it then works the same. This is another option with a cheaper vial supplier. I would like tosee response of what is happening with your pen shortage, how is it being addressed, and what is the timing you have been provided with the pen manufacturer. Someone should be in their plant 24/7 making sure they are doing all they can in production.

I have been enjoying Everymeds and everything has run smoothly, until now. Everymeds auto charges the card you have on file every 25 days. When I reached out to them to reschedule my payment to a few days later, they emailed me and told me this: “However, please note that refills are currently on pause due to an update in how the treatment is being provided. We will contact you with further information within 72 business hours. If you have any other questions or need assistance, please let us know, we’re here to help!” That’s incredibly vague and makes me feel like I did something wrong. And 72 business hours, (9 business days) from the time they sent this message is January 8. I run out of my pen doses on the 4th, which means a lapse in treatment while they figure out what’s going on and even if I’m still eligible. I’m looking elsewhere for my tirzepatide, unfortunately. Everymeds has been good to me, but the vagueness and having to wait that long for them to figure things out just don’t sit well with me, and that’s truly concerning.

I'm adding this to my review it's been a week and I have nit received my order and getting no answers on the phone or email. If someone doesn't respond to me by phone with tracking information I'm calling my credit card company and reversing the charges. This is no acceptable. I see why the intake was so easy now. I got a message saying the order was expedited. It's evident that didn't happen. I'm making my rating on the intake process. I haven't received the medicine yet but the process was smooth sailing. Amy and Tyler were great and we even had a pleasant side conversation. I can't wait to go to Florida to see them in person.

My issue with this company is advertising practice. I searched ALOT of different sites to find a tirzepitide injectable. I chose Everymeds bc the offer said $279. per month and that their price WILL NOT GO UP. In fact my second order was $379. When I contacted them, their AI chat obviously was aware people were unhappy about this- it had an immediate response that the original offer was JUST for the first month and that the price would not go up after the SECOND order. They also had the cheek to say they were sorry if this felt misleading!! It didnt FEEL misleading- IT WAS. BEWARE

The site and process was super efficient and I received my first order already. My service advisor called me to give me a heads up on how the process works and if the doctor had questions he would call or message me (a week late). Too bad I already got my order as Janet was no help. Maybe next time Janet.

I lost one dose from my last injection pen because it jammed and I just lost another dose from the next pen as it also jammed. They wanted me to send a video of the broken pen and I did and was offered $50 but I would have to put in the discount before my next order which I'm unable to do. Now I'm asking for a free month due to 2 jammed injections!!