EverymedsReal doctors. Real meds. Right to your door. No waiting rooms, no hassle.
Everymeds (everymeds.com) has 161 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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ROBIN L.
Hello I had a customer service issue with my pen. It took a minute but they came through and I'm extremely satisfied.
Response from EverymedsDec 11, 2025
Hi Robin, thank you for sharing your experience! We’re glad to hear your issue was resolved and that you’re extremely satisfied with the outcome. Your feedback means a lot to us, and we appreciate your patience while we worked through it.
Wendy L.
Had a few issues - prescription didn’t get approved, and information on my account on the portal was incorrect. Sara was fantastic!! Quickly sent me a link to resubmit for my refill prescription which was approved in seconds. Sara even took the time to follow up a few days later once IT fixed my portal account to make sure I had access to everything. I have had a great experience with both the meds, and the company itself!
Response from EverymedsDec 8, 2025
Thank you for sharing your experience with us! While I’m sorry to hear about the initial issues with your prescription approval and portal information, I’m delighted that Sara was able to step in so quickly and provide such excellent support. It’s wonderful to know she not only resolved your prescription in seconds but also followed up to ensure your portal access was fully restored. We’re thrilled that you’ve had a positive experience with both your medication and our company, and we’ll be sure to recognize Sara for her outstanding service.
Katharine H M.
Very professional
Response from EverymedsDec 8, 2025
Thank you so much for your kind words! We’re glad to hear you found the support very professional. Your feedback means a lot and motivates us to keep delivering the same high standard of service.
Rosie G.
Had an issue with how to inject using the pen and was given to someone else to confirm I was using the pen correctly. She was very nice and kept reassuring me.
Response from EverymedsDec 8, 2025
Thank you so much for sharing your feedback, Rosie. We're glad to hear that the team was able to assist you with the injection pen and confirm you were using it correctly. I hope everything is going smoothly with your treatment now. If you have any further questions about the pen or need additional guidance, please don't hesitate to reach out!
Kim C.
Very helpful & courteous while helping me find out about my order. Thanks Ashley
Response from EverymedsDec 8, 2025
That's wonderful to hear, Kim! I've passed on your kind words to Ashley and the entire team. We are delighted that she was able to provide you with a helpful and courteous experience while assisting with your order. Thank you for taking the time to share your feedback—it truly means a lot to us!
Christopher C.
I subscribed on 11/7, but did not have proof of a previous prescription, which is fine. On 11/10, I submitted my proof and they accepted it and approved my first dose for tirzipitide. Great. Friday rolls around, didn't receive my meds. Odd. Call Monday, "this is odd, I will escalate the issue." Friday, no meds. Monday, call again, "this is highly unusual, I will escalate the issue." Friday, no meds again. Monday, call again, "I will escalate the escelation". It is now 12/1, still no meds and they have taken a payment from me for the second month's subscription. To say that I am displeased would be a severe understatement. I was just told that I should hear back from them in 24-48 hours, but I am not banking on that. If I don't have a tracking number by Wednesday morning, I will be contacting my bank and doing a charge back on both transactions and contacting the BBB. I have remained very patent and polite despite my frustrations so I have no idea why there is a lack of any action.
Response from EverymedsDec 3, 2025
Dear Christopher Cast, Please accept our sincere apologies for the repeated delays and the frustration this has caused you. We understand how important it is for you to receive your medication on time, and we regret that your experience has not reflected the level of service you deserve. We want to assure you that your requests have now been granted. Thank you for your patience and professionalism throughout this process.
Lacy
Sara, and the whole team at Everymeds has been wonderful and so easy to work with!
Response from EverymedsDec 3, 2025
We work hard to ensure every customer has a great experience, and your feedback is a wonderful affirmation of our efforts.
customer
Update: received an update on my refill that I did not request!! Last month I talked to countles people and emailed and messaged to confirm cancellation. Horrible! I changed my address online, which was confirmed via email, yet still was delivered to the wrong address After that, I cancelled my subscription, received email confirmation. Low and behold I have 2 charges on my credit card for an item I did not renew and had already cancelled. Called 2 more times to cancel, yet received shipment notice to the OLD address from FedEx that same day. Trashcan of a company.
Response from EverymedsNov 28, 2025
We are committed to making this right. To investigate and resolve this matter for you personally, please provide us with your information, alternatively contact us directly at [email protected] or call 833-831-0197
