EverymedsReviews of everymeds.com

My first purchase went very smoothly but the second has been a different story. I was sold something they didn't actually have in stock with no warning. 3 weeks later my item hadn't arrived so I cancelled my order and asked for a refund. 8 days later no refund in sight, phone lines don't go through and I've just been told to sit tight and wait. Not to mention this was medication!!

I have been a customer since Sept 2025. Overall it has been ok. After 3 months they switched me from the pen to the needle method, and said I had no choice. This was why I chose them, the pen is significantly better for me. They still widely promote an offer the pen method in their ads. However, I soldiered on, because they gave me 100 discount for changing the delivery method. Overall deliveries and response times have been fine for me. However, 2 weeks ago, I went to refill my script and I haven't receives a response. My refill says pending a doctor approval. As of this week, I no longer can log into the portal, it doesn't recognize me at all. I have emailed and attempted to call all the numbers I could find. I get an automated (AI) response that they will escalate my case. The phone numbers don't get me to anyone, they just ring or hang up on me. This is more than frustrating. We pay a lot each much and should be treated better than this.