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Everhem (everhem.com) has 116 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Mimi P.
Everything was great...from the expert measuring to the selection and quality of fabrics to the earlier than expected delivery to the installation. In addition, the cost was far less than other companies.
Lendsay C.
The draperies and hardware are stunning! I could tell from the detailed questions I answered as I placed my order that these were going to be high quality and they are absolutely beautiful and high quality. Accurately measured due to the info you’re guided to provide. I ordered two-panel pinch pleat draperies with black out lining, pinch pleat sheers, and black double-rod hardware with an elbow return. The hardware is equally impressive: heavy feel, lovely finish, and high quality. I will be ordering more for my other rooms!! My only advisement would be it’s definitely helpful to have a handy person, friend, spouse to help you install if you’re not a handy person yourself. The guide provided to install is helpful but it was nice to have a friend to help.
Gia K.
I previously wrote a 5 star review almost exactly 1 year ago. At the time of that review, the curtains were beautiful, easy to hang, and their customer service was amazing. Fast forward to 1 year later and these curtains have been a headache. They are still beautiful and the actual curtains have held up wonderfully. But the hardware and installation are terrible. In the past year, we have needed to have them reinstalled twice and there are now huge holes in our walls. The problem is that the blackout curtains are extremely heavy and the anchors they provide are not sufficient for drywall. They would work well if you had the sheer curtains, but the blackout curtains are too heavy and have caused damage to our walls. They should come with better anchors or we should be advised to install them in studs only. The drywall can't handle the weight of the blackout curtains. We can't shift the curtains to install them in drywall because they are a fixed length.
Response from EverhemDec 5, 2023
Hi Gia, Thank you so much for taking the time to share your thoughts - we truly value your feedback! We sincerely apologize for the inconvenience you've experienced with the installation of our blackout curtains. We appreciate your loyalty over the past year and regret any frustration caused by the issues with the hardware. Your suggestion regarding better anchors for drywall has been duly noted, and we will certainly consider this in our product improvements. In an effort to address your concerns, we offered to send an installer with alternative anchors for additional support, and have processed a refund of an additional 10% off your order. We're committed to learning and growing from experiences like yours, and hope to have the opportunity to serve you better in the future. If there's anything we can do to assist you, please don't hesitate to reach out!
Jen
Absolutely love Everhem! The service & quality is exceptional. Every step from ordering to arrival has been seamless. Not to mention the overall fabric quality is incredible. Can't recommend them enough!
Angie C.
I ordered a woven shade for my bathroom and it looks amazing and the mechanics of how it works is so great!
Diane H.
The whole process went smoothly and the quality of the products is great! We were missing one set of screws for a Roman shade and the customer service —-who responded to my email very quickly —had it overnighted!! I purchased drapes, Roman shades and woven shades. I will buy again soon for other rooms.
Ashley C.
Such an amazing experience with this company. My curtains for my dining room and library made ALL THE DIFFERENCE. It’s absolutely incredible. Looking forward to working together again on my living room!!
KSDesigns L.
Everhem is our new favorite Roman shade vendor for our projects!
