A well designed home will be exclusively available to everyone Spring 2019. Sign up to get notified when we launch and get a window into our world.
Everhem (everhem.com) has 116 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing116 approved reviews, newest moderated first
Ted
Overall my time with Everhem and the team was very poor. From the lack of installation process, missing pieces for the install, back and forth with support team, and the overhype of the actual material can all be purchased for a third of the price somewhere else. I will never purchase again from here. Sad.
Juliana C.
Great customer service. Really appreciate the attention to detail and I’m very excited to put this product up in my new house!
Mariah
Hudson made my experience a 10/10. You can measure and order online on your own but it was nice to have to option to have the help with measurements and design. She was thorough, thoughtful, and made me feel at ease with the process. I am excited to see the project come to life.
NT
This is my first time ever leaving a bad review. The quality of the shades I got from Everhem are such a disappointment. From the construction and unevenness of the valances to the function and feel of the roller shade, everything missed the mark.
Response from EverhemMay 5, 2026
Hi there, Thank you for taking the time to share your experience, we truly appreciate you flagging this. This isn’t the standard we hold for our products, and we want to understand exactly what went wrong so we can make it right. Our team is here to work through a solution with you. Please reach out to us at [email protected] with a bit more detail, and we’ll prioritize getting this resolved as quickly as possible. We look forward to connecting!
Everhem C.
Literally such terrible quality. The only benefit is that they are a custom length, but in terms of quality, pleat, look, etc., just order drapes off of Amazon. Incredibly overpriced for what you receive. Major regret, will never purchase from them again. —- Everhem, you can try reaching out to me directly again. I had just had surgery during the time Trustpilot asked for more info. Let me know how to get in touch with you all to discuss further if you’d like. But your response below is dismissive and I 100% stand by my review. Your product is crap. For those curious about the opportunity to make it right, I was sent a proposal to replace the drapes at 50% off, which is still $4700 - for two medium sized windows. I can get custom drapes from RH for those windows for $1600.
Response from EverhemMar 6, 2026
3/10 Updated Response: Thank you for your feedback, Aubrey. We’ve reached out to you directly with a resolution and sincerely appreciate the opportunity to make this right. Initial Response: We take customer feedback seriously, but unfortunately this review does not contain enough information for us to identify any corresponding order or customer interaction. When this review was submitted, we asked Trustpilot to request basic details from the reviewer—such as their name, order number, or the email address used for their purchase—so that we could investigate the concerns raised. No information was provided within the timeframe Trustpilot allows for a response. Because our products are custom, made-to-measure, every order is associated with a unique customer record. With even basic details it would be straightforward for us to verify and investigate any customer's experience. As none were provided here, we are unable to confirm that this review reflects a genuine purchase or interaction with Everhem. We stand behind the quality of our materials and craftsmanship and work closely with customers to ensure they are happy with their window treatments. If the reviewer did in fact purchase from us, we would welcome the opportunity to investigate and address the issue. Please contact us directly with your order details so we can assist.
Ellen I.
I had some issue, but Everhem's customer service was always gracious and I'm very happy with my drapes now! They're perfect!
Mar'sel
Everhem was professional and helpful. They helped us review the product and color, identifying the best option. Once the custom drapery materials were set to size, they arranged the install. The install went seamless and the product fit perfectly. Everyone was happy with the new window treatments.
Ashli M.
I have worked with Kasandra a few times and I can’t say enough about how kind and helpful she has been. I am Canadian and my house is outfitted in Everhem, the quality and beauty of the product is above and beyond and I won’t deal with any other company.
