euhomy.comThe World's Best Portable Ice Maker.
euhomy.com (euhomy.com) has 244 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
244 approved reviews, newest moderated first
Silvia O.
My questions were answered quickly with easy to follow steps to troubleshoot my ice maker. They were able to send me a new ice maker which I received pretty fast. They continued to follow up with me to make sure the ice maker worked great.
Porch H.
I purchases a spherical ice machine, which had a manufacturing defect. Nothing big, just a loose microswitch in a location that would require the disassembly of the unit to repair. Euhomy decided to send me a replacement machine that arrived in 3 day. My interaction with support was a pleasure. They have a friendly staff that still believes that customers are important. The machine itself freezes 4, 2" balls of clear ice every 15 minutes. One tank of water makes 25-30, 2" balls of slow-melting ice. A water line (provided) can be installed that automatically fills the water tank. I'm very happy with my purchase and buying experience
STK
The best customer service I've ever had. Diligent, professional, persistent in resolving my issue.
Pamela A.
We had bought a craft ice maker and did not work. We reached out to the company. They were quick to respond and help troubleshoot. After that it still didnt work. they responded quickly and sent out replacement. Plugged it in and works great. Thank you!
Jeff V.
Poor quality in general. Feels flimsy. The fan fan is very noisy. The product is a poor choice unless you like hearing strong fans 24/7. I have initiated a return. We shall see how that goes. It was the 2" sphere counter top ice maker.
Response from euhomy.comSep 30, 2026
Dear Jeff Vitale, We are truly sorry to hear this news. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
Rene
Customer service was very responsive. Product seems to be working well.
Rachelle C.
When I had a problem with my ice maker, I sent one simple email to the warranty department. Within just a couple hours, I had a response. They were very helpful, asked simple questions about the problem with the machine, believed my answers, and gave me quick, actionable steps to take in replacing the broken machine. I received the replacement within a week. The experience was overall much better than I expected based on past experiences with customer service with other companies.
Chris W.
The ordering process was made simple on the website, and the product is fantastic!