euhomy.comReviews of euhomy.com

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euhomy.com

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About euhomy.com

The World's Best Portable Ice Maker.

euhomy.com (euhomy.com) has 244 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Website: euhomy.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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euhomy.com reviews

Showing 23 reviews with 1 star · Clear filters

Jonathan B.
Oct 18, 2026
SAVE YOUR MONEY!
No were in the item details does it mention leaving a giant hole in each cube from the rod the ice freezes around, yet every ball has a giant hole in it. They come out white even with purified water and start melting so fast. Definitely do not recommend.
Response from euhomy.comOct 19, 2026
Dear Jonathan baylor, We are truly sorry to hear this news. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
Robert B.
Sep 15, 2026
Will not work
Will not work. Terrible experience.
Response from euhomy.comSep 16, 2026
Dear Robert, We are truly sorry to hear this news. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
DWilliamas
Sep 14, 2026
Damaged Ice Makers
I ordered to different ice makers. The Euhomy Rock Pro Sphere Ice Maker and the display has vertical lines on it. I tried to call customer service and got no answer. I then emailed customer on September 8th for support and the support agents only seem to work at night as I was told last week a return label would be sent and I still haven't gotten it. The Euhomy Moon SE Crescent Commercial Ice Maker that I purchased was damaged and I emailed that to customer service as well. Still waiting on a solution to the damaged product.
Response from euhomy.comSep 15, 2026
Dear DWilliamas, We are truly sorry to hear this news. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
John V.
Aug 27, 2026
The machine didn't work when I got it
The machine didn't work when I got it. It's taken a full week to to troubleshoot it. And I still haven't been shipped a replacement.
Response from euhomy.comAug 28, 2026
Dear John Verzi, We are truly sorry to hear this news. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
Rebecca N.
Aug 10, 2026
The ice is very small and takes a long…
The ice is very small and takes a long time to produce a full batch. In addition to the poor performance, the return policy does not allow you to return the item if it has been used. No-Hassle Return is only allowed if it is unused.
Response from euhomy.comAug 13, 2026
Dear Rebecca, We are truly sorry to hear this news. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
Joe B.
Jul 30, 2026
I deeply regret purchasing this thing
I deeply regret purchasing this thing. I wanted to return it and get refunded, but you won't. You want me to cut the plug and receive a new one. I don't want it.
Response from euhomy.comJul 31, 2026
Dear Joe, We are truly sorry to hear this news. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
Erin
Jul 28, 2026
I just purchased this machine on July…
I just purchased this machine on July 8th, delivered on July 10th. It hasnt even been 3 weeks yet and I am already dealing with the machine making terrible mechanical noises and now wont even work because I get an error code "E". I tried following the manual and suggested steps to fix the code, and those have not worked. Incredibly disappointed and frustrated with item.
Response from euhomy.comJul 29, 2026
Dear Erin, We are truly sorry to hear this news. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
DRISS B.
Jul 28, 2026
The spheres are way too small compared…
The spheres are way too small compared to what you advertise in your pictures. Very misleading!
Response from euhomy.comJul 29, 2026
Dear DRISS BENCHEKROUN, We are truly sorry to hear this news. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team

euhomy.comReviews of euhomy.com

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euhomy.comReviews of euhomy.com

euhomy.com reviews

SAVE YOUR MONEY!

Will not work

Damaged Ice Makers

The machine didn't work when I got it

The ice is very small and takes a long…

I deeply regret purchasing this thing

I just purchased this machine on July…

The spheres are way too small compared…

About euhomy.com

About these reviews

More in Appliances & Electronics

KB3D LLC

Partsbuilt 3D

Sound Shoppe NYC

Buy Boat Fridges

euhomy.com reviews

SAVE YOUR MONEY!

Will not work

Damaged Ice Makers

The machine didn't work when I got it

The ice is very small and takes a long…

I deeply regret purchasing this thing

I just purchased this machine on July…

The spheres are way too small compared…