Strive for B.
Great customer service
I had a product issue and customer service tried to help me solve it then sent me a replacement.

The World's Best Portable Ice Maker.
euhomy.com (euhomy.com) has 244 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Appliances & Electronics · Twinsburg, Ohio
Excellent

Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
244 approved reviews, newest moderated first
Strive for B.
I had a product issue and customer service tried to help me solve it then sent me a replacement.
Nancy C.
The cubes are not clear. They have some sediment in them. They are also smaller than excepted. We like the deep well to hold the cubes and the large scoop.
Response from euhomy.comJul 21, 2026
Dear Nancy Christie, We are truly sorry to hear that your ice machine is not making or keeping ice as expected. We completely understand your disappointment. For the sediment ,may I kindly ask if you have previously tried cleaning the inside of the machine using a vinegar and water solution (1:5 ratio) to see if it makes any difference? May we ask what type of water you are using? For optimal performance, we recommend using bottled water or purified water. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
Brian S.
Compact and efficient ice maker. Fits nicely on counter top. It wasn't clear when purchasing that it makes ice but doesn't keep it cold. They say on the package to remove ice once it's made, which isn't expected by most people. The up side is even though it melts quickly, the water goes to a reservoir where it can be made into ice again. But that comes at a cost because then it's running most of the day creating ice that melts, and the process repeats.
Meg W.
Perfect little cooler for work, keeping my food cold for days while I’m on the road as a trucker. Fits everything well, easy access, with the door opening from the side, and the digital display is easy to operate.
Response from euhomy.comJun 29, 2026
Dear Meg, Thank you so much for taking the time to share this! We’re thrilled to hear that our cooler has been the perfect companion for your work on the road. It’s great to know that it keeps your food cold for days, fits your needs well, and that you find the side-opening door and digital display convenient and easy to use. As a trucker, we know how important reliable gear is, and we’re so glad our product is making your journeys a little more comfortable. Safe travels, and thank you again for choosing our cooler! Euhomy Support Team
Igor L.
Ich habe meine Klimaanlage am 22. Juni bei OTTO beim Verkäufer Euhomy bestellt. Trotz dieser Hitzewelle hat dieser miese Laden sie immer noch nicht verschickt. Das Einzige, was sie getan haben, war, DHL einen elektronischen Versandaufkleber zu geben. Eigentlich hätte sie gestern ankommen sollen. Ich habe Tage gebraucht, um überhaupt eine Antwort von ihnen zu bekommen, weil sie es lieben, ihre Kunden zu ignorieren. Und alles, was sie gesagt haben, ist, dass DHL das Paket verloren hat. Aber es gibt gar keine Sendung! Ich habe bei DHL angerufen, mich lange mit ihnen unterhalten, und sie haben mir rechtsverbindlich bestätigt, dass Euhomy noch gar nichts verschickt hat. Das ist eine Lüge! Dieser Verkäufer hat diesen Artikel also zu 99 % woanders zu einem höheren Preis verkauft und beschlossen, mich anzulügen und DHL die Schuld zu geben. Ich kümmere mich um eine Person mit pulmonaler Hypertonie, die bei diesem Wetter sehr gefährdet ist. Ich habe die Bestellung noch vor dem Höhepunkt der Hitzewelle aufgegeben, und dieser betrügerische Verkäufer hat sie in Gefahr gebracht. Hoffentlich passiert dir auch mal so etwas Schreckliches!
Response from euhomy.comJul 21, 2026
Dear Igor Lebedev, We are truly sorry to hear this news. We completely understand your disappointment. We will see what else we can do here to assist you. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
Bjorn K.
Love my cooler and ice maker combination. We took it to the beach and had ice cold drinks and ice for cocktails all day. As long as it holds up, which Euhomy products usually do, I’m a very happy customer.
Response from euhomy.comJun 25, 2026
Dear Bjorn, Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you love your cooler and ice maker combination, and that it kept you with ice‑cold drinks and cocktail ice throughout your beach day – that sounds like a perfect day! Your kind words about our products mean a great deal to us, and we truly appreciate your trust in the Euhomy brand. Knowing that our products have met your expectations and are holding up well is the best reward for our team. Wishing you many more wonderful beach days ahead! Euhomy Support Team
Jakeb V.
My ice machine will not make ice and keep it it just melts so im pretty disappointed in this product and if I could get my money back I would because I bought this fridge because it had an icemaker on it
Response from euhomy.comJun 25, 2026
Dear Jakeb, We are truly sorry to hear that your ice machine is not making or keeping ice as expected. We completely understand your disappointment. Please rest assured that our unit comes with a one-year warranty. We would be happy to assist you in resolving this issue. Kindly contact our customer support team directly at: [email protected] and our team will work with you to find a solution. We appreciate your patience and hope to resolve this matter to your satisfaction. Euhomy Support Team
Richard R.
We love the combo ice maker / fridge, makes a ton of ice pretty quick and the fridge can go as low as -4 degrees for a freezer . We use in our camper van to make ice and to have more freezer space
Response from euhomy.comJun 20, 2026
Dear Richard, Thank you so much for taking the time to share your positive experience with our combo ice maker / fridge! We are thrilled to hear that it has been such a great addition to your camper van adventures. It’s wonderful to know that the ice maker produces plenty of ice quickly and that the fridge compartment reaches temperatures as low as -4°C – perfect for extra freezer space on the road! We truly appreciate your kind words and are delighted that our product is making your travels more enjoyable. Wishing you many more happy journeys! Euhomy Support Team