Eu MorpheReviews of eu.morphe.com

j'ai commander sur le site avec paypal et quand j'ai validé la commande je me suis retrouver sur la page information de livraison, aucun mail PayPal ni de Morphe

J’ai passé commande le 28 MARS ! Rien reçu. Le suivi indique qu’il a été livré depuis x temps et bien évidement pas à mon adresse. J’ai essayé de les appeler, envoyer des mails, et aucune réponse, c’est honteux ! Comment j’obtiens mon remboursement maintenant puisqu’il n’y a aucun moyen de les joindre ?

The absolutely most scammy experience I’ve ever had ! It’s actually incredible! I ordered a very pretty pallet and numerous other items a month ago. Morphe provides me with a bogus tracking number. It’s been a month and I haven’t received anything or even gotten a response from any rep at morphe. It’s appalling considering they made sure to process my payment on time though. After this experience I truly believe morphe is a huge Scam. Please know there are also cleaners on this site trying to make morphe seem like it’s a reputable company; it really isn’t. They need to refund everyone who has called them out on their shady ways. Unacceptable!!

Not even 1 star. That's like a -5. Ordered (birthday gifts) ahead because of the current delays in delivery. Still the order came late, very late, the website indicated a date for delivery and would never update, and the courrier's website was outdate by weeks! Finally received the order post the birthday, the products are GROSS and are OVERLY CHEAP. 2 brushes are missing, colour not like what the website indicated, the lashes look like what drag queens would wear, the powder's box is broken, the sponge is not there and it appears to have been used. Wrote an email on the 17th of May to Morphe. They never replied. Called them on the 27th of May, Izzy replied and sounded as if I am bothering her, did not care at all and was the least compassionate - I gather she's been receiving lots of complaints for the awful products and customer service they offer. She asked me to send photos of the products and she will look into it, send those photos on 30th of May. To date no reply!!! NADA! For me I wanted to return the products, all of them because I was disgusted. On the 15th of June they write to me asking if my issue has been resolved? WHAT A JOKE! I am finally ditching the boxes and all, I will give away EUR 118 of products as gift too appalled to keep crap. WASTE OF MONEY.

my products arrived pretty quickly and were good overall. the pallete pigments were nice but were not very pigmented however i wanted a very subtle neutral look so was good but for those looking for stronger pigmentation it could be buildable. the colours were good and stayed on well and were easy to apply. the setting spray was decent but didn’t seem the best. i haven’t tried the lashes yet but they seem good.

J'ai passée ma toute première commande chez Morphe post 11 mai. Le site indiquait au début 48h de livraison puis une fois la commande validée, mail reçu en spécifiant "suite à Covid - délai de traitement de 21 jours". Et là je me dit Mince! Puis je vois les avis Morphe sur ce site et je me redis Mince! Trop tard... Et à ma grande surprise et satisfaction, j'ai été livrée en moins de 15 jours avec un suivi Hermès impeccable. Produits bien emballés, et bien sur de très bonne qualité. Peut-être la chance du débutant... En tout cas, satisfaite et surtout excellents produits (et ce qui ne gâche rien, avec un code promo...) Bon courage à celles et ceux qui attendent, je pense vraiment que c'est un site sérieux qui a du mal à absorber les multiples demandes faites pendant le confinement (nous n'avions que ça à faire: passer des commandes et espérer qu'elles arrivent en 24/48h comme en temps normal avec Chronopost). Je repasserai commande volontiers

Ordered on Saturday, my order has just arrived despite the current circumstances and advised 3-4 days so I expected Thursday! Love the products and service!

I would give no stars if I could. Order placed in May and to this day I have yet to receive it. I anticipated that there would be delays which is completely understandable considering the situation, but the lack of response from Morphe to the emails sent is unacceptable. The least they could do is get back to their clients WHO PAID FOR THEIR PRODUCTS to better understand the situation and eventual issues. Maybe change courier? OR BETTER YET, IMPROVE YOUR CUSTOMER SERVICE !!!!!