Eu MorpheReviews of eu.morphe.com

Ils ne sont pas transparents sur les prix affichés. Il ya des taxes supplémentaires à payer après la commande alors qu’on a l’impression qu’ils sont déjà inclus dans les prix. Cela fait augmenter de 40% la facture après la livraison. Ils ne sont peut pas responsables de ces taxes mais ils pourraient prévenir les clients comme le font une bonne partie des commerces internationaux car cela aurait changé ma decision d’achat.

J'ai commandé 3 palettes que je n'ai jamais reçues.De plus, j'habite en France donc j'ai payé cher les taxes et les frais de livraison.

Never use to have issues before the whole bankruptcy thing. Ordered recently.. what a absolute nightmare customer service is on a automated messages even the “real ppl” package wont ship. Bc of wrong or incorrect address. I’m gonna find replacements for my favs from morphe bc this is not ok

Booked in to have my makeup done here in Brown Thomas Dundrum on the 9th of December. Got a voicemail on the afternoon of the 7th to say they had overbooked and were cancelling the appointment. There was no apology in the message, no offer or suggestion saying that had checked with any of the other counters for appointments. Nothing. They didn't even call back to make sure I had received the message and knew the appointment was cancelled. At that stage it was too late to find somewhere else to book. Really unprofessional service.

Very disappointed …I do order every few months and I was always satisfied by the product but my last order is my worst experience and the last time I will order… made an order on 30 November and on 5 of December the cancelled it without any expletives without any excuses, even the products that I order are still in stock… contacted customer support bo reply…after this, this was the last time ordering from them

I sidste uge købte jeg en mattifying continuous setting mist, først virkede den ikke, så jeg måtte bytte den til en ny, og i morges sprang den af så alt produktete kom ud og den er nu gået i stykker. Jeg kan desværre ikke uploade billeder her, men den er helt ødelagt. Jeg vil ikke anbefaldte nogle noglesinde at købe noget fra deres brand.

Ik heb 2 maanden geleden een bestelling geplaatst en het is nu pas bezorgd! Daarnaast is het pakket ook helemaal vies en zitten er sporen van voetstappen op… Ik ga hier nooit meer wat bestellen en zou dit ook niet aanraden!!!

Lost order three times. Customer service continues to give run-around answers and avoids questions. There is a new customer service person every time and no one knows what is going on. They refuse to address the issue and just give you a standard "I am so sorry" response. I used to love Morphe and the customer service was fantastic, but recently it has been seriously lacking. I am incredibly disappointed with my recent experiences.