Eu MorpheReviews of eu.morphe.com

Commande passée le 7 juillet, toujours pas reçue alors que j'ai un numéro de suivi. Commande considérée terminée sur le site J'ai écrit plusieurs mails à morphe, aucune réponse. Impossibilité de communiquer avec Hermes, le site de livraison uk. Où est mon colis?

Commande reçu après 2 semaines edemis d'attente. Avant de commander j'avais vraiment super peur a cause des commentaires car certaines personnes on attendu des mois avant de recevoir leur commande ou d'autre personne ne l'avait jamais reçu. Après avoir commandé j'ai attendu 1 semaine edemis pour avoir des nouvelles de ma commande. C'est dommage que sa soir aussi long mais le covid est présent. Je leur ai envoyer 2 mails après 5 jours d'attente et ils m'on repondu vite. Sinon contente de la commande, produits bien emballé le seul bémole c'est la livraison trop longue et que morphe ne vous donne pas de nouvelle de votre commande pendant presque 2 semaines... Sinon contente dans l'ensemble et surtout très rassurée😊😊

I used to order from morphe all the time and don’t remember them being particularly slow, however I ordered a gift for someone on the 13th July and only after placing the order did they email to say it could take up to 10 days to dispatch. If I had known this in advance I wouldn’t have placed the order. The persons birthday was now over a week ago and the order is still not dispatched and I haven’t had any communication regarding my order but they can email offers to me every other day

Terrible customer service, ridiculously slow replies. I am still waiting for the issue with my order on the 28th of June, which never arrived to be resolved. It is almost August now. When I got a reply it was "if I could please change my address", no I don't live anywhere else, what a strange suggestion. And when you try to contact them via Facebook, you get an automatic reply to contact them via email. Yes, ANY contact would be lovely indeed. I am seriously dissapointed, and eventhough I love their make-up, this makes me never want to order there again. Would definitely not recommend.

I wouldn’t even give one star but unfortunately not an option to give less. AVOID purchasing from Morphe directly at all costs!! I made an order in 3rd July. It was finally dispatched on 16th July but I’m still waiting for it. Hermes tracking states they haven’t received it so who knows where it is and when it will arrive. The customer service team have responded quickly to my emails so far however avoid answering my direct request for a refund. Needless to say I’m running out of patience. And all this for a standard delivery charge of £5!!! I repeat, AVOID at all cost!!

Its been 13 days that I bought a Morphe 2 palette .I have not receive it yet and no answer of my mail Little disgusting

J’ai passé une commande le 10 juillet eg aucune nouvelle depuis. Le colis n’a même pas été expédié. Or je pars en vacance bientôt j’espérais recevoir mon maquillage avant. J’ai envoyé un mail mais bien sur 0 réponse. Extrêmement déçu sachant que c’st une grande marque

I placed an orderer on the 3rd of july. It was finally sent out the 15th of july. I’ve been following the tracking information and now all of a sudden my package is being returned to morphe for no reason. I contacted Hermes the company but they couldn’t do anything because it’s international shipping. So i contacted morphe and they have no idea why it’s returning to them. Now getting my money back but i won’t receive my items… horrible first experience with them