ET Woodcrafts offers handcrafted wooden furniture made from responsibly sourced materials. With a wide range of pieces for every space, we combine quality, sustainability and timeless design to bring lasting comfort to your home.
ET Woodcrafts (etwoodcrafts.com) has 78 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
etwoodcrafts.com
Website
etwoodcrafts.com
Category
Furniture Stores
Location
Martinsville, Virginia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 88% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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This truly is a one of a kind piece, it was so much fun to be part of the process and give feedback to the team as they were shaping, sanding and staining. I really got to make it my own which was unexpected and incredible!
Response from ET WoodcraftsAug 7, 2026
Hello,
Thank you so much for choosing us and gave us 5 stars review! Your feedback will be taken note and forwarded to our internal team so that they can improve their service, we have also sent you an email with a small discount as a thank-you gift.
Have a great day!
Mary
ET Woodcrafts Support
MC
Michael C.
Quality wood.
Quality wood.
Response from ET WoodcraftsAug 7, 2026
Hello,
Thank you for letting us know that the wood we used is good. We will taken note your review and forward to our internal team, and we have also sent you an email with a small discount as thank-you gift. Please check your mail box out!
Hopefully you will see our reply, too! Have a great day.🥰
Mary
ET Woodcrafts Support
MG
Monique G.
The piece was smaller then I thought
The piece was smaller then I thought, but overall it was done really well and it’s beautiful!!
Response from ET WoodcraftsAug 7, 2026
Hi!
Thank you for your feedback about our works 😸We have carefully taken note your good review and forwarded to our internal team to boost their energy today! Thank you and have a great day!
Also, we have immediately sent you an email with a small discount as a thank-you gift, please check your mail box soon.
Mary
ET Woodcrafts Support
SC
steven C.
I love the coffee table
I love the coffee table. The only thing that was a little disappointing is a description of the picture and thought the table would be a little bigger,
Response from ET WoodcraftsAug 7, 2026
Hello,
Thank you so much for your feedback about our description! We are also really happy to know that you love the ordered item, and we have forwarded your opinion to our internal team to let them check the description again. They are reviewing it now!
We hope that you have a great day today! Please also don't forget to check the email, our staff has sent you a small discount in June!
Mary
ET Woodcrafts Support
JO
Jody O.
My custom product FAILED miserably
I want to add to my review with ET Woodcrafts. ET Wood Craft made good on the product refund after I explained to them what the problems were. Even though the product failed, they were willing to make it right. Thank you ET Woodcrafts for standing behind your work.
Response from ET WoodcraftsAug 7, 2026
Hello,
We are so sorry to hear that your order has been cracked😭We are ready to escalate your case to our higher team to compensate, could you please contact our email "[email protected]" as soon as possible? Thank you so much for your time, we are looking forward to hearing from you soon.
Mary
ET Woodcrafts Support
DK
DK
Impeccable craftsmanship and customer service
This company builds the most gorgeous furniture. The customer service is incredible. I received frequent emails with images as they progressed in the building of my coffee table. I saw the raw material table, then the stain process, the measurement proofs, etc. They even modified the table to my liking during the process. I’ve never worked with a furniture company with this level of customer service. If you purchase from them, your piece will be worth every penny.
Response from ET WoodcraftsAug 7, 2026
Hello,
Thank you so much for your kind words. We are glad to know that! We have taken note your feedback and we also checked all the emails related to your order to discuss with our internal team to improve our service further!
Thank you again for your review, we have also sent you an email with discount. Please check your mail box soon!
Have a great day.
Mary
ET Woodcrafts Support
DE
deborah
Their best seller coffee table
OK, here goes. Buyer beware!!!
.I didn’t want to write this, but they have left me no choice. Ordered a beautiful coffee table that they claim is their best seller. OMG. Ordered the most expensive one because it was the largest. (over $2700.)Was sent pictures of the progression of the table as it was worked on.Finally, they sent photos of the finished product. Unfortunately it was agreed-upon to send it.When it arrived, they had cut off the legs and replaced them with a new carving representing closer to the picture on their website. Well, this totally ruined it by it not being one continuous piece, didn’t match up to the edges nicely at all, the color was not what was chosen, there was writing on the underside of the table (numbers in pencil) that was sealed in and not removed first, didn’t sit correctly and would fall over if you put your feet on the table or wanting to say play a game on top of the table right?making it very dangerous because it weighed over 100 pounds I’m guessing. We tried messaging them numerous times to ask for a return label. It did fall under their specifications of returning meaning it was defective. Didn’t look like the picture. Very unacceptable and very shotty work. I’ve never been this confused. This coffee table did not represent what was pictured on their website! So needless to say, they have drug this thing out past the 30 days and so now they have a legitimate reason to not accept it back. I would not recommend this company to my worst enemy, which I don’t really have any, but you get my drift. Do not buy from these people. I don’t understand how they can get away with this.
Response from ET WoodcraftsAug 7, 2026
Hello,
We are so sorry to know about your unhappy experiences. We could have served you better but we sincerely apologize that we were not able to do so. We have taken note your case seriously and we would like to let our higher team proceed with compensate steps for you.
However, we are unable to find any information related to your order, so we are couldn't proactively contact you. Could you please spend a few minutes to send us an email to the email address "[email protected]"? We are looking forward to hearing from you soon😿
Mary
ET Woodcrafts Support
YO
Yasmin O.
We are very happy with our new coffee…
We are very happy with our new coffee table. We really wanted something unique and organic. We were sent photos along the way and had option to customize as we liked making the top asymmetrical. Great quality, easy assembly.
Response from ET WoodcraftsAug 7, 2026
Hi!
Thank you so much for your good review😄💚We have shown your review to our internal teams and it made our day!
We hope that you will give us a chance in the future, so we have sent you an email with a small discount, please check it out!
Have a great day.
Mary
ET Woodcrafts Support
