ET WoodcraftsReviews of etwoodcrafts.com

My table was lost initially, which delayed my order. Once it arrived, it was hard to line up pieces - still not lines up perfectly.

The wood is beautifully finished. I did not understand it would come in pieces and have to be put together. I’m looking forward to seeing it in one piece. It will be stunning.

We have to make some changes. The whole for the base is not straight. The overall appearance is good

Order placed on 12/27/2025. It took too long to deliver the product which is damaged and not safe to use. Only two very heavy containers arrived on Thursday late evening which is 3/4/2026. They were left outside garage door. They were soaked in rainwater by morning. It took me hell of a time and effort and energy to slide them inside my garage. I got the email from you that the product is delivered. When the handyman came to assemble yesterday on 3/9/2026 morning, it was revealed that the base of the swing is missing as well as the wooden pillar or column is damaged and cracked so handyman left. Because of damaged pillar or column it is NOT safe to use the swing Then later in evening yesterday on 3/9/2026, another container delivered without any email from you. I assume that it is the swing base. The container is so heavy left outside main door on the porch. It is yet to be opened and inspected for any damage, if any. The handyman will have to come again to do so, which is extra time and charge and cost to me. And after all the months if waiting and lot of money I have a damaged product not safe to use.

Very good company, 100% high quality products

I haven't ordered yet, but inquired about the weight of the chairs and bench that I had in my cart. Have gotten two replies- first asking for the sku#'s and after I gave them those, replied again needing the measurements. Both replies had a smiley face, a weird sense of humor i guess. Sort of irritating and leaves me wondering if I want to order through this company.

I want to rate this company better. I received my table, but instead of having the elegant matte black finish, it was shiny and not flowy as pictured. The joints did not fit tight as they could be. I had to touch up the joining. Too bad, the product looked stunning when photographed.

DO NOT ORDER FROM THIS COMPANY. We ordered a small record player stand. We paid over $1800 dollars for it. One of the legs on the base of the stand arrived completely broken making the the product essentially unusable. We initially contacted ET Woodcrafts about the broken piece. They suggested that we pay someone out of our own pocket to have the table fixed and that they would reimburse us. They actually suggested that we pay more money when they sent us a defective and broken product and also indicated that the product was safely packaged. If that were the case, and the product was packaged perfectly, that means they are using poor quality wood for it to arrive broken. We contacted ET Woodcrafts a second time asking for a refund or to fix the broken piece and never received another response. This is the worst customer service I have ever experienced in ordering furniture and it appears they use poor quality wood. It also should be a red-flag that they do not allow you to leave reviews on their own website.