ET WoodcraftsReviews of etwoodcrafts.com

3.578 reviews
Furniture Stores
773 Friendly Church Road, Martinsville, Virginia

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ET Woodcrafts

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About ET Woodcrafts

ET Woodcrafts offers handcrafted wooden furniture made from responsibly sourced materials. With a wide range of pieces for every space, we combine quality, sustainability and timeless design to bring lasting comfort to your home.

ET Woodcrafts (etwoodcrafts.com) has 78 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: etwoodcrafts.com
Website: etwoodcrafts.com
Category: Furniture Stores
Location: Martinsville, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ET Woodcrafts reviews

78 approved reviews, newest moderated first

Laura S.
Aug 8, 2026
The Coffee table is GORGEOUS!
The Coffee table is GORGEOUS!! We haven’t received all the other pieces in the room it will go in so will be sure to post once it’s all put together. We did the dark stained wood and it is an art piece! Thank you!
Response from ET WoodcraftsAug 10, 2026
Hello, Thank you so much for your great review 🥹We are so glad that you have received your ordered items and you like it. Thanks for your feedback, we hope you will visit our store again in the future! Also, we have sent you an email with a small gift which is a discount, please kindly check it out! Have a great day! Mary ET Woodcraft Support
Paula B.
Aug 2, 2026
Problems and Solutions
The table I received was gorgeous but it had issues. The manufacturer truly went above and beyond to solve all my issues. This included a replacement table and refunded money. The products are stunning and the customer service is impeccable.
Response from ET WoodcraftsAug 7, 2026
Hello, We're truly sorry to hear about your experience. Finding powderpost beetles and larvae in a table you invested in is understandably upsetting, and we completely understand your frustration. This is certainly not the quality or experience we want any of our customers to have. We've sent you an email offering a partial compensation as a gesture of apology. When you are available, please spend about 3 minutes checking your inbox and let us know whether any of the proposed options work for you. We take your concerns very seriously and sincerely apologize for the inconvenience and stress this situation has caused. We truly appreciate your patience, and we look forward to hearing from you! Mary ET Woodcrafts Support
Sharon C.
Jul 27, 2026
Non-existent customer service
I have not ordered anything despite the fact that I really like several of their pieces. They do not respond to email, phone calls, or texts. I'm not sure there's really a business in existence. After reading some of the other reviews, I will definitely look elsewhere for my furniture.
Response from ET WoodcraftsAug 7, 2026
Hello Sharon, We are so sorry to hear that you haven't received responses from us, we have checked our mail box and we found that you had a great discussion with our staffs! We are really glad to assist you and we are so sorry for our delayed response. We will make sure all emails or texts of customers will be responded, thank you for your feedback! Have a great day! 💖 Mary ET Woodcrafts Support
Jagged
Jul 23, 2026
Elegant, functional and will last a lifetime
All great things are worth the wait. This is like no other furniture piece you will ever see. Made by real artist craftsmen, using real hardwood. Elegant, functional and will last a lifetime. If you are looking for an incredible furniture piece that grabs your immediate attention, look no further. ET Woodcrafts exceeded our expectations. Well done indeed!
Response from ET WoodcraftsAug 7, 2026
Hello, Thank you for your great review, your feedback really made our day today! We hope that we will be your choice again in the future, and we have sent you an email with a discount! Please check your mail box to get the discount! Thank you, and have a great day! Mary ET Woodcrafts Support
Pat G.
Jul 16, 2026
Beautiful
Good communication, beautiful finished product
Response from ET WoodcraftsAug 7, 2026
Hello, Thank you for your great feedback! We have sent you an email with a small discount as a thank-you gift, thank you and have a great day! Mary ET Woodcrafts Support
Jason
Jun 25, 2026
Ordered an executive desk from here
Ordered an executive desk from here. Paid a lot for it. Looks very clean in the pics, but the actual product looks like a clunky block you get from a discount store. Nothing like the picture. Certain parts that were pictured online were either removed from the design, like the wood support between the desk legs, or downgraded, like the metal supports on top of the drawers replaced with a big block of wood. I was expecting a desk that showcases professionalism and I got something I could have done in my garage. Deeply disappointed, will be requesting a refund.
Response from ET WoodcraftsAug 7, 2026
Hello, We are so sorry to hear that you had unhappy experience with us. We sincerely apologize for this, and we have found that our internal team has offered you compensation email, could you please spend 3 minutes to check the mail box and discuss further with us? We are always ready to offer you any compensation options, so we hope for your response, and we will take note your feedback carefully and discuss with our internal team immediately. Thank you and have a great day! Mary ET Woodcrafts Support
will
Jun 25, 2026
Beautiful wood but overly stained and ruined piece
We are renovating our bathroom and ordered a beautiful floating walnut vanity, spending over $2,000USD on the item. During manufacturing the team worked with us on the dimensions and the flow of the product. Then they stained it; over-stained it. It came out looking like cheap overstained cherry red furniture from a discount store; nothing like walnut. So now - 8 weeks later - I have a bathroom renovation that is well underway and the entire design hinged on this one piece. Now we have a cherry red overly stained vanity with absolutely no color variation, no wood grain can be seen, and zero assembly instructions (and no videos on their YouTube channel). While the wood is absolutely solid and the unfinished photos were beautiful, this company truly doesn’t know how to stain wood and completely ruined the beauty of the natural wood and colors.
Response from ET WoodcraftsAug 7, 2026
Hello, We are so sorry for the unhappy experiences you had with us, and we have checked all the emails our internal team had sent you before to make sure we can improve our services in the future. We have immediately taken note your feedback and discuss with our internal teams. Your feedback is really important to us, please accept our sincere apologies, and we confirm that your case is now being resolved by our higher team. We hope that your concerns will be resolved successfully, and thank you again for shopping with us. Have a great day. Mary ET Woodcrafts Support
Jim D.
Jun 8, 2026
Buyer Beware
This was our test order before a much larger order was placed. Once we unpackaged the bench, we had to disinfect it because it was packaged in rubber wrap and covered in mold. The base of the leg was broken. Once we repaired that we built the bench and it looks much less impressive than your marketing pictures. We will be placing our larger order with a more expensive local milling company. Finally a response. The requested pictures and info was sent 2 months ago. ETW reminds me of an insurance company, Deny, delay, dispose
Response from ET WoodcraftsAug 7, 2026
Hello, We sincerely apologize to know that you had such an unhappy experiences with us, and we also thank you so much for shopping with us. We would like to offer compensation, could you please spend a few minutes to check your mail box and review our newest email? We have taken note your feedback and we are discussing with our internal team. Please give us an opportunity to compensate you, and we thank you so much for your review again. Have a great day. Mary ET Woodcrafts Support

ET WoodcraftsReviews of etwoodcrafts.com

About ET Woodcrafts

About these reviews

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ET WoodcraftsReviews of etwoodcrafts.com

ET Woodcrafts reviews

The Coffee table is GORGEOUS!

Problems and Solutions

Non-existent customer service

Elegant, functional and will last a lifetime

Beautiful

Ordered an executive desk from here

Beautiful wood but overly stained and ruined piece

Buyer Beware

About ET Woodcrafts

About these reviews

More in Furniture Stores, Virginia

Assembled By The Saints

Grand Home Furnishings

Bienal Closets

Bedandwood

ET Woodcrafts reviews

The Coffee table is GORGEOUS!

Problems and Solutions

Non-existent customer service

Elegant, functional and will last a lifetime

Beautiful

Ordered an executive desk from here

Beautiful wood but overly stained and ruined piece

Buyer Beware