Eternal Roses®Eternal Roses® brings luxury roses to everyday life by preserving real fresh roses and creating arrangements that are perfect for home decor or floral art!
Eternal Roses® (eternalroses.com) has 141 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Judy
My friend hasn’t received her gift just yet, it’s not due until the 26th, her birthday so can I let you know then?
Response from Eternal Roses®Feb 18, 2022
Well, we are not sure how the review request was sent to you so early, please let us know if you have any issues.
Jesus Macias R.
Beautiful flowers but packaging could be better. When I opened the package, many of the flowers had their pedals fallen off during shipping.
Response from Eternal Roses®Feb 16, 2022
Thank you for letting us know about this issue. We apologize if there were any issues that may have been caused during transit to your destination.
Vanessa M.
I paid for package to be delivered at a certain date and it got delivered 2 days later. Why would you give an option on desired delivery date if it won't be fulfilled on such date??
Response from Eternal Roses®Feb 16, 2022
Hello. We will apologize for any confusion, however our calendar option notes that the dates of delivery are estimated, not guaranteed. As an item that is ordered after business hours cannot be processed until the next business day, it may not be feasible to meet the requested date when a Friday evening purchase is made requested Monday delivery. The shipping options provided during checkout show the transit times when selecting, this allows a customer to pick the shipping option that is best suited to their needs. The Shipping and Returns page on our website does discuss this in more detail. Thank you.
Alexandria
They always deliver on time, and the roses are beautifully preserved!
Response from Eternal Roses®Feb 16, 2022
Thank you! We appreciate you taking the time to let us know about your experience.
Kersten C.
Lovely gift , was happy with the experience.
Response from Eternal Roses®Feb 15, 2022
Wonderful! Thank you for sharing.
James D.
I contacted the provider and informed them of address issue. I was replied to that it would be taken care of. On the day of delivery not only did they not fix the address, now I needed purchase another product to temporarily replace the gift she would not be getting
Response from Eternal Roses®Feb 15, 2022
We apologize for an addressing error and will do all that we can to correct it. If the address was input incorrectly during the checkout process, it may not have been provided to our team prior to the item shipping out. We will follow up when we have more information for you. We appreciate you taking the time to let us know.
Arnoldus K.
Great gift and she liked my present
Response from Eternal Roses®Feb 15, 2022
That is great! We are always happy when a gift is well received.
Henry M.
A little disappointed because when the flower had arrived, most of the outer layers of petals had fallen off during shipping.
Response from Eternal Roses®Feb 14, 2022
We are sorry to hear that your order has arrived damaged. Please send images of the order as it arrived to our [email protected] email address for our review. We hope we can assist you further.
