Eternal Roses®Reviews of eternalroses.com

I ordered two gifts for my partners birthday, paying a substantial amount for the gifts, insurance and the delivery. The tracking system i have to go through keeps saying 'error' and for some reason, the wrong postcode is on the delivery address although i know i put it in correctly. I emailed this morning and the lady who i spoke to called Chrissy said there were no orders under my surname - She asked for the order numbers and proof the money came out of my bank... I sent said proof and haven't heard anything back. I said that it would be great if they could contact the courier and change the postcode before it's shipped out for delivery and have heard nothing! Said i'd even contact them myself, if she would send me the details and i've heard absolutely nothing. I really hope something is able to be done about this or i'll leave reviews everywhere.

the roses are beautiful, they smell like real flowers, but the packaging damages their beauty, since it has a white foam stick to hold it, which covers the decorative box where the roses come. because the flowers cannot be taken out of the transparent box it looks like a cheap fairground gift

Ordered a black rose in the clear display box. Other than the rose looking a roughed up, very good service. But I feel that for the price I paid the rose should be in better condition. The other issue is that I ordered the large stone baguette necklace (yes I know cz isn’t worth anything). The add claims that the necklace is in 100% sterling (which is why I ordered it) it’s gold colored with no sterling mark. Support request were not responded to. I will now have to buy a silver test kit to detriment the authenticity of the metal. Otherwise it will be returned as it’s not worth $90 otherwise.

Beautiful flowers but packaging could be better. When I opened the package, many of the flowers had their pedals fallen off during shipping.

Ordered an eternal rose and when it arrived some of the leaves and petals were missing.

Placement of information. You put all your advertising and information on the back of a personal note I wrote and now it's unusable. I'm no writer but a card is ruined if your plugging the site on the back of it

Roses are a beautiful color (Tiffany blue) and got here pretty fast. My only disappointment is the flowers were not in the best shape. There were several of them that the outer leaves are ‘broken’ or ‘cracker’. Not in the best shape, so a little disappointed in the way they look