Eternal Roses®Eternal Roses® brings luxury roses to everyday life by preserving real fresh roses and creating arrangements that are perfect for home decor or floral art!
Eternal Roses® (eternalroses.com) has 141 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Pam
First-time purchase. It was a PERFECT experience! Beautiful arrangement, super well-packed. I will definitely be a return customer!
Response from Eternal Roses®Mar 30, 2022
Thank you for letting us know about your experience with us! We appreciate knowing that we met your expectations.
Silas
Ordered a black rose in the clear display box. Other than the rose looking a roughed up, very good service. But I feel that for the price I paid the rose should be in better condition. The other issue is that I ordered the large stone baguette necklace (yes I know cz isn’t worth anything). The add claims that the necklace is in 100% sterling (which is why I ordered it) it’s gold colored with no sterling mark. Support request were not responded to. I will now have to buy a silver test kit to detriment the authenticity of the metal. Otherwise it will be returned as it’s not worth $90 otherwise.
Response from Eternal Roses®Mar 3, 2022
Thank you for letting us know about your issue. We will pass this along to customer support and have them contact you as soon as possible.
Steve D.
The flowers are great, pretty, and smell very nice! My girlfriend loved them very much. Delivery was efficient. I don't really have anything particular to add. They are pricey but very much quality.
Response from Eternal Roses®Mar 2, 2022
Thank you for taking the time to let us know!
GiovanniRusso
She loved them!
Response from Eternal Roses®Feb 25, 2022
That is great to hear!!
Bad customer S.
After my first order was distorted during shipping the company did nothing to help me resolve the issue.
Response from Eternal Roses®Feb 25, 2022
Hello and thank you for reaching out to us. We have reviewed your order and see that you were offered items to repair your order which was accepted. As the items have shipped out to you this past week, they should arrive soon. Please note that we did provide service to you, which you did not state in this review. We apologize for the issues, but please be honest when telling others about your experiences. All the best.
Mike
Was a bit smaller than I had anticipated for the price, on top of having to pay a ton of duty at my doorstep as I am from Canada. No big deal however, when I opened the package one of the roses was completely torn out and pedals everywhere. I replied to one of the initial managers/owners email they sent to express my concern, but I have not heard back.
Response from Eternal Roses®Feb 23, 2022
Thank you for letting us know about your experience. We will do our best to improve as per your review and will follow up with customer service regarding your issue.
Ralph S.
Absolutely amazing!! Ordered for Valentine’s Day 2022 and could not be any happier. I was so happy, I went back and ordered 4 other items. I figured there was no way I’d get them by the 14th (ordered on the 11th)… Eternal Roses made sure that I got my delivery THE NEXT DAY!! Truly a great product and experience 👍
Response from Eternal Roses®Feb 23, 2022
Thank you for your review! We appreciate all of the things you have said and are very happy that we could be a part of your holiday.
Patrick A.
Initially I was skeptical of this... after all, how could LIVING ROSES live and stay fresh and fragrant for a year or more, without needing water, care, fertilizer, and additional care. Then I met a friend who once bought her mom a single rose from Eternal Roses, and two years later that single rose is still blooming and smelling wonderful on her mother's desk. I was sold, purchased the largest presentation possible, and my fiancé LOVED receiving it for Valentine's Day. Am looking forward to ordering another Eternal Roses display when a future event calls for the moment.
Response from Eternal Roses®Feb 21, 2022
That is a great story! Thank you so much for sharing it with us!
