Eternal Roses®Eternal Roses® brings luxury roses to everyday life by preserving real fresh roses and creating arrangements that are perfect for home decor or floral art!
Eternal Roses® (eternalroses.com) has 141 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Lucretsia B.
It was not on time but still gorgeous.
Response from Eternal Roses®Aug 24, 2022
Hello and thank you for letting us know, we apologize for any delay in delivery and will work to improve any process that may have led to this inconvenience.
Cecilia B.
The Perfect Birthday Gift My daughter enjoyed her gift. Thanks for making her day special!
Response from Eternal Roses®Jul 18, 2022
So glad that we could be a small part of the special day!
Kris
Came in timely and always a great product! Didn’t have the correct ribbon color I selected this but not going to return the item just for the ribbon color.
Response from Eternal Roses®Jun 30, 2022
Thank you for letting us know about your experience, we will work to improve on the error we made and we apologize for that issue.
Mariel S.
Fast wonderful service.Beautiful card. Sadly rose was detached from the base. Did not fall apart. Will try to glue back.
Response from Eternal Roses®Jun 13, 2022
We are sorry to hear that. Please do try to reattach, if you are unable to correct this issue, please reach out to our customer service team for more assistance. We apologize for this inconvenience.
Whitney R.
They look and smell amazing. Just thought they were going to be alittle bit bigger. But fast delivery!
Response from Eternal Roses®Feb 14, 2022
Thank you for taking the time to write to us, we appreciate you doing so.
Lisa S.
The only reason I’m not giving this a 5 star rating is that having sent the flowers to a loved one recovering from a hospital visit, I never actually got to see them (the roses) in person. The order process and delivery process went well and your follow up was excellent. I hope to see your product up close and personal someday soon so I can give you the full five stars!
Response from Eternal Roses®Feb 4, 2022
We appreciate that you have taken the time to write to us and we hope you see them soon as well!
La Reina M.
The product is unique and a luxurious experience in a box. My bestfriend unboxed and was animate about the fragrance. Provide enough time for shipping to ensure it arrives for time sensitive date. Otherwise, a wonderful gift for any occasion.
Response from Eternal Roses®Jan 24, 2022
Thank you for your review!
Carmen P.
The roses and packaging was perfect but there was no place in the ordering process where it mentioned that the roses would be sprayed with a scent. We are allergic to scents so it was very upsetting to see the beautiful roses and know it was scented. The florist said we had to choose the non-scented option and that was not an option when ordering.
Response from Eternal Roses®Dec 7, 2021
Hello! Thank you for your review and we apologize for the issue with the scent being added to your order. By default, all of our items are scented and we ask that when ordering the request for no scent be placed in the customer notes section. Again, we do apologize for this issue.
