Eternal Roses®Eternal Roses® brings luxury roses to everyday life by preserving real fresh roses and creating arrangements that are perfect for home decor or floral art!
Eternal Roses® (eternalroses.com) has 141 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Mariel S.
Fast wonderful service.Beautiful card. Sadly rose was detached from the base. Did not fall apart. Will try to glue back.
Response from Eternal Roses®Jun 13, 2022
We are sorry to hear that. Please do try to reattach, if you are unable to correct this issue, please reach out to our customer service team for more assistance. We apologize for this inconvenience.
Stella P.
This is my 5th or 6th time ordering from here. I have 2 boxes and 3 singles from 2019 which still smell incredible. We did order 1 box in a purple hugh color and the color didn't last this long (faded in about 8mo/12mo) but the smell still did. Current order fell on a holiday timeline and they went above and beyond to deliver the order in a timely fashion although it seemed almost impossible (spoke with several people and managers etc). They got it done AND gave another sweet gift with it. Honestly, it was stressful if it wasn't going to be delivered when we thought (pay attn to the "estimated delivery time" not guaranteed delivery time) but they truly, truly made the sky and the ground touch in order to get this done and they did. I couldn't be happier and obviously will be ordering again and again.
Response from Eternal Roses®Jun 7, 2022
Thank you so much for this very informative review about your experiences. We hope that it helps inform others that may wish to visit our store and site. We truly appreciate it.
Ayanna J.
I ordered the Lennox box and instead recieved something totally different. It also came significantly later than expected! The rose I did receive is pretty, but it’s a singular versus the four I was supposed to receive… I’m also not a Virgo so it’s a rather odd thing to have just laying around. Though I will say, once reached out to the customer service team was great! They shipped the proper order out in less than 24 hours!! I am very grateful for this service, and I would highly recommend to anyone looking for an eternal rose.
Response from Eternal Roses®Jun 3, 2022
Hello! We see that we have reached out to you in regards to this error and have prepared to original item to be sent to you per this error. We apologize for the inconvenience.
Juan david Palacio B.
the roses are beautiful, they smell like real flowers, but the packaging damages their beauty, since it has a white foam stick to hold it, which covers the decorative box where the roses come. because the flowers cannot be taken out of the transparent box it looks like a cheap fairground gift
Response from Eternal Roses®May 31, 2022
Hello! The flowers are only in the clear plastic for transportation or shipping. You may easily remove the foam and plastic box. There are care instructions with each order. If you need assistance with removal, please do not hesitate to contact us.
Patricia M.
The flowers were Beautiful!!
Response from Eternal Roses®May 31, 2022
Terrific!!!
Kamas H.
I noticed this ad on social media and I was intrigued. I read about the company and the product. I was a little concerned when it said, "size may may differ". Thinking, am I going to be paying this price for a tiny little rose. When I read that it lasts up to 3 years, I felt a little better. It looked cool, and as long as i follow the directions, which are pretty simple, why not. When I received it! Gorgeous! Absolutely worth the money. It is so pretty. I got it for my boyfriend. He thought it was pretty awesome too! And he criticizes everything. Lol My point is that, it is amazing and very beautiful! I truly hope it lasts the full 3 years. 🌹😚
Response from Eternal Roses®May 31, 2022
We are so glad to hear this story and all that went into your purchase. Thank you very much for letting everyone know about your experience.
pam F.
My mother loved it. Smells beautiful and looks beautiful.
Response from Eternal Roses®May 16, 2022
That's wonderful, very happy to hear that!
Sad
The rose is beautiful but to send to much money on an item and have it arrive damaged with the pedal torn is disappointing.
Response from Eternal Roses®May 13, 2022
Hello! Thank you for letting us know about this issue. Have you contacted our support team and provided images of this issue for review? [email protected]
