Eternal Roses®Reviews of eternalroses.com

Response from Eternal Roses®Aug 17, 2022

Hello! Review of your order shows that it was made at 4:42 pm on the 8th and shipped out the next day, meeting our stated 24 hour window, with the shipping option chosen. No issues with the UPS service were reported. Please feel free to contact UPS about their delivery services to you and provide a review with them. Thank you!

Response from Eternal Roses®Aug 15, 2022

Hello! Records indicate that our Customer Service team has requested photos of this issue in order to verify. Once reviewed, we will see what assistance can be provided in this regard.

Response from Eternal Roses®Aug 8, 2022

Thank you for letting us know! We are happy that you have had such an experience with us.

Response from Eternal Roses®Aug 4, 2022

We appreciate you offering this review and are very happy that you found everything as perfect as you had expected.

Response from Eternal Roses®Aug 3, 2022

Wonderful news!!

Response from Eternal Roses®Aug 2, 2022

Thank you for letting us know about this issue. Review of the order shows that Customer Service has already reached out to you in this regard.

Response from Eternal Roses®Jul 26, 2022

Thank you for letting us know about your shipment issue. The item was provided to the USPS the day after your order was placed and currently shows as in your state. We have reached out to them on your behalf requesting information and considerations for this delay. We will follow up with when new information is available. We apologize for the inconvenience this may have caused.

Response from Eternal Roses®Jul 18, 2022

So glad that we could be a small part of the special day!