Eskute USReviews of eskute.com

I was needing help with my eskute dirtbike and I reached out to customer service and Avery reached out and solved my issue! I am very glad for the help!

I bought the electric EKUTE T300 trike from EKUTE in Sep.2026 for my friend. My friend is over 80 yrs old and he had a stroke before, so his arms and legs are very weak. My friend tried the trike and he had a hard time controlling the trike because of his weak arms and legs. I contacted EKUTE asking them if I can return the trike because my friend could not use the trike. Mark from the EKUTE support team replied to my message. He allowed me to return the trike but said EKUTE would charge $400 for the return shipping cost. As an alternative, if I wanted to keep the trike. he offered me $50 as a gesture of goodwill. I wanted to return the trike and when I let Mark known that the trike had 0 km on the odometer, Mark offered a discount on the shipping and they only charged $260. Mark from the EKUTE support team is friendly and helpful. He guided me through the return process and was always willing to answer my questions. Thanks a lot Mark for your help and support. Keep up the good work.

My experience with Eskute US has been amazing. Fast shipping and great customer service. I would definitely recommend!!

Great company love the Ebike. Customer service was very responsive and always helped with great solutions to any and every problem 10 out of 10

My son loves this bike. Best purchase and the customer service has been amazing!

eccelente bicicletta!!! Sono contenta di aver fatto la scelta corretta!!

I have dealt with Eskute customer service on a couple of occasions and each time the experience has been great! I am very very happy with the bike and the support I have received.

ESKUTE E Trike Electric Bike, Peak 1200W Brushless Motor Folding Trike 18X3.0 Fat Tire Ebike, 624Wh Battery, Step-Thru 3 Wheel Electric Bicycle, 65 Miles, 18MPH+ Tricycle for Adults Blue with Acc Love the bike !! The color what’s better than expected…. The only issue with the time is that it pulls to one side when trying to operate it ….. it has caused the user to fall of the vehicle….. ESKUTE Electric Bike for Adults - 48V20.8Ah 86 Miles I also purchased the E-bike ! This one is my absolute favorite!!! The color is beautiful! The vehicle has a smooth ride and I love it ! It has a great charge and range and also motivates me to ride and exercise! I love the fat tires and highly recommend this one over the trike!!!