Eskute USEskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
Eskute US (eskute.com) has 700 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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B.
This is to update a negative review I had posted a few weeks ago, we had ordered an eskute T300 pro adult trike but received a baby pen instead. After contacting customer service a few times the error was corrected and we received our trike, it was well packaged to prevent shipping damage and seems to be a good quality trike. So far we love it, thank's to the customer department for resolving the shipping mix up.
Vickey B.
We love our new bikes and are really enjoying the experience. Our Eskute bikes are really well constructed and very sturdy. We get great mileage on a charge and the fat tires give a smooth ride.
Shelly J.
I bought a trike T300. It was well packed. Easy for me to put together, it took me about 1 hr 30 min. I emailed customer service about a question, it was during the weekend and I had an answer on Monday. I sent pictures and told my sister about this trike how it had a lot of get up and go power, I loved it and was cute.She bought a blue one,mine is purple.It is a folding one and fits in the back of my suv.
Cindy N.
Bike far exceeds expectations for the price. a Bit on the heavy side but otherwise a great ride
Aaron S.
Assembly was more complicated than expected. Instructions weren’t very clear, especially for someone who isn’t experienced. Not beginner-friendly at all.
Response from Eskute USApr 16, 2026
Dear Customer, We’re sorry to hear that the assembly process was more difficult than expected, especially regarding the clarity of the instructions. Your feedback is very important to us, and we have already shared it with our team to improve our manuals and make the process more beginner-friendly. Could you please let us know which model you purchased? If you still need any assistance with the assembly, our support team is always here to help and guide you step by step. Thank you again for your feedback, and we’re here if you need any help. Best regards, ESKUTE Support Team
C G.
I recently purchased a Eskute T300 Pro via Amazon. Shipping was speedy--2 or 3 days. For the most part, assembly was straightforward out of the box. Unknowingly, we failed to securely attach the chains/ rear derailleur. Jill from Support was fantastic in responding to my status emails and following-up to ensure the Technical team had all information needed to troubleshoot, and came back to me with a resolution. Very excited to riding my e-Trike now. Thank you.
Josiah E.
Well, this bike is awsome! It still works fire after 5 months or so, and I just love it! wish I could mark it more than 5 stars! Loved this bike!
Juan Carlos R.
Great customer support attention
