ErsanailsReviews of ersanails.com

2.5136 reviews
Personal Care

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Ersanails

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About Ersanails

Ersanails is listed under Personal Care.

Ersanails (ersanails.com) has 136 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: ersanails.com
Website: ersanails.com
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ersanails reviews

136 approved reviews, newest moderated first

Maha A.
Jul 27, 2025
I love my Ersa Nails
Every kit I’ve received has been fantastic, it’s very rare for me to be able to find nails that fit me let alone good quality ones. I’ve received many compliments when I wear them, I have 2 so far. My nails have an awkward curve to them so I need to finesse locking the press ons to them but I can definitely say they stay on even I was rushing through putting them on before a 3 hour photoshoot around Edinburgh. definitely want to get more!
Response from ErsanailsAug 19, 2025
Your praise means the world to us and serves as a great motivation for our entire team. We always strive to offer the best products and services, and it's rewarding to know that our efforts have met your expectations. If you have any further needs or suggestions, please don't hesitate to let us know. ❤️
Nessa
Jul 27, 2025
Stunning & Re-wearable
First of all, Ersa nails is a real business. (: I ordered from them worried that I would be scammed. They arrived within a week. The nails that arrived to my door were a WORK OF ART. I was stunned. I used the glue tabs that came with, thinking once I stuck them on I could easily pull them off to readjust. I was wrong. The tabs held TIGHT for 5 days. I wore them to my office job & then to a wedding that weekend. The tabs then were easy to peal off and did not hurt my nail or skin. The nails are incredible quality, look like a professional really poured their heart & soul into these nails. Some who say the tabs didn’t stay longer probably used the normal tabs and not the gel glue tabs. The gel tabs actually cure & will def last at least 2.5 weeks. I was so in love with the first set of nails that I bought 3 other sets, gel glue solid tabs, & blue light wand. If you’re looking for higher quality, re-wearable nails, skip glamnetic & go for these. I wish I could post a picture of the sets. They’re just as advertised.
Response from ErsanailsAug 19, 2025
Your praise means the world to us and serves as a great motivation for our entire team. We always strive to offer the best products and services, and it's rewarding to know that our efforts have met your expectations. If you have any further needs or suggestions, please don't hesitate to let us know. ❤️
Zipporah S.
Jul 27, 2025
Love my set!💅🏽Delivery took a while…
Love my set!💅🏽Delivery took a while though. Will be back🧚🏽‍♀️
Response from ErsanailsAug 19, 2025
Your praise means the world to us and serves as a great motivation for our entire team. We always strive to offer the best products and services, and it's rewarding to know that our efforts have met your expectations. If you have any further needs or suggestions, please don't hesitate to let us know. ❤️
Karen
Jul 27, 2025
Beautiful Handmade Nails quality nails with a wide…
Excellent quality nails with a wide variety of styles to choose from. Each set is clearly handmade with care — definitely not mass-produced or dropshipped. While standard shipping can take up to two weeks, the quality and uniqueness make it absolutely worth the wait.
Response from ErsanailsAug 19, 2025
Your praise means the world to us and serves as a great motivation for our entire team. We always strive to offer the best products and services, and it's rewarding to know that our efforts have met your expectations. If you have any further needs or suggestions, please don't hesitate to let us know. ❤️
Rachel
Jul 27, 2025
I ordered from this company for my…
I ordered from this company for my wedding way in advance of my wedding date. They took a LONG time to ship it out and I received it WAY after my wedding day. I made a mistake and didn’t measure correctly but they didn’t want to give me a refund even when it was late. I didn’t need it anymore and it was too small but they said it was against their company policy to refund it even though I never used it. NEVER BUY FROM THIS COMPANY!
Response from ErsanailsJul 30, 2025
Hi Rachel, We’re truly sorry to hear that your nails didn’t arrive in time for your wedding day. That must have been incredibly disappointing, and we completely understand your frustration. We also sincerely apologize that our service did not meet your expectations. Regarding returns, due to hygiene concerns and FDA policies, we either have to fully disinfect all returned nails or not accept returns at all. As a small team, we unfortunately don't have the capacity to process returns in this way, and we hope for your understanding. We’re also sorry to hear that the sizing didn’t work well for you. I’ve just submitted a request for your information — could you kindly provide your order number and email address? We’d love to get in touch and see how we can offer a form of compensation. We truly apologize for any inconvenience caused and will be sure to share your feedback with our team so we can improve going forward. Warmly, Customer Service Manager Ersa Nails
MIsako K.
Jul 27, 2025
Beautiful!
Beautiful!
Response from ErsanailsAug 19, 2025
Your praise means the world to us and serves as a great motivation for our entire team. We always strive to offer the best products and services, and it's rewarding to know that our efforts have met your expectations. If you have any further needs or suggestions, please don't hesitate to let us know. ❤️
Lisa
Jul 27, 2025
Ersa Nails is truly a beautiful find on…
Ersa Nails is truly a beautiful find on the internet. This is my second pair of nails now and once again I couldn’t be happier. The quality truly is good and they are genuinely STUNNING. The only negative, I feel like, is the wait for them. They mark the wait as much shorter as it actually is and you’ll have to wait up to a month to receive your pair. But all in all, they’re great nails and the customer service is always so sweet and helpful 💖
Response from ErsanailsAug 19, 2025
We sincerely apologize for the delay in delivering your order. We understand this has caused inconvenience to your schedule, and we feel truly regretful about it. The delay may be attributed to two possible reasons: Temporary stock shortage of some products, which has affected the order preparation progress. Unexpected issues in the logistics process, which led to the failure to meet the expected delivery time. It is important to clarify that our normal delivery time is far less than one month — this delay is an exceptional case and does not represent our regular service standard. In the meantime, we have also initiated internal process optimization. We will strengthen management throughout the entire chain, from stock preparation and order fulfillment to logistics coordination, to ensure that all future orders are delivered strictly within the promised time and prevent similar issues from recurring. Once again, we apologize for the delay. Thank you for your understanding and patience. If you have any questions, please feel free to contact our customer service team at any time — we will be fully committed to assisting you.
Abbey P.
Jul 27, 2025
This is definitely my preferred nail…
This is definitely my preferred nail glue! It doesn’t leave any residue on my real nails and definitely last longer than regular nail glue however if you work with your hands at all you will probably have one or two pop off throughout the day. They do not last a month long like some of the videos suggest, but it is still better than regular nail glue. Longest mine have lasted was about 5 days, but i also work with my hands a lot packing boxes all day so i knew it was too good to be true.
Response from ErsanailsAug 19, 2025
Your praise means the world to us and serves as a great motivation for our entire team. We always strive to offer the best products and services, and it's rewarding to know that our efforts have met your expectations. If you have any further needs or suggestions, please don't hesitate to let us know. ❤️

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I love my Ersa Nails

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Love my set!💅🏽Delivery took a while…

Beautiful Handmade Nails quality nails with a wide…

I ordered from this company for my…

Beautiful!

Ersa Nails is truly a beautiful find on…

This is definitely my preferred nail…