EquityZenReviews of equityzen.com

* Customer communication and ease of company contact: 1. The phone number listed on EquityZen's website is never personally answered. A caller will always only be able to leave a voicemail, which is NEVER responded to. 2. Using the Intercom-powered AI chatbot, the user sees a message stating, "Ask for the team if needed". I typed "team" and before entering my question, the chat window showed "You’ll get replies here and in your email: ✉️ xxxxx Our usual reply time 🕒 2 days". In other words, EquityZen is a bit dodgy with which to entrust your money. * Clarity of Express Deal investments: When I made an investment via an Express Deal, I did not see anything that stated that in order to be able to sell my investment, it would need to be at least 2% of the fund value. Later, after trying to initiate an "exit" through the EquityZen website, I discovered this. Now, there is no way for me to buy enough to reach that 2% level after my initial investment. It's not clear from anything on their website that I could buy to 2% even if I had the money. So, there is no apparent future date when I will ever be able to get my money back, unless the company invested in has an IPO.

Better and more frequent communication. Greater availability from support staff.

It is a good platform and has many merits. My concern is that fund managers tend to join tender offers rather than reject them, meaning that your shares will be sold before its full growth (e.g., by going public or being acquired). In my experience, fund managers decided to join a tender offer for shares I held already more than 2 years. About 6 to 10 months later (I cannot remember exactly how many months), I was notified that fund managers are considering to join another tender offer. If you are an investor seeking a high-risk-high-return opportunity in unlisted company, this platform may not align with your expectation.

Alyssa and the EQUITYZEN team have been great.

Great service and great value

Great communication.

I won’t waste my time and money anymore!!!! Kindly avoid this company “Calmo “shub” is the best among all investment platforms!!!

Very easy to work with. and straight forward. The team was very responsive to all questions. I look forward to the next deal.