EntirelyPetsReviews of entirelypets.com

The website is easy to navigate, and I received my order very quickly. Thank you.

I ordered meds on a Monday. Followed up the next Monday since I hadn't received any updates. I was told my order # was under another person's name and to call back 3 hours later when the pharmacy was open. Called back and then was told they were waiting for Dr approval. I called the dr and they had just received the request that morning. I called EP again and demanded they ship the meds overnight. Here is is 10 days later and still waiting for delivery. NEVER AGAIN! Done with entirely pets.

My order was shipped on 9/16. I kept trying to track and finally emailed customer service. They told me it was in shipment & showed out for delivery. Customer service just kept telling me to keep tracking and everytime I called the company they said keep tracking. I finally got the order on 10/6!! I do not fault the company for the lost shipment but I do fault them for not being very responsive.

Slow. Very. Lack 9f combination over delay in shipment or order processing.

I placed 3 orders 3 different times. They were never fulfilled because they didn’t have it in stock! They didn’t even email me to let me know they were out of stock. Horrible customer service. Please don’t bother using them. They will not have what you need in stock but they will charge you regardless. Horrible horrible

FIRST SHIPMENT WAS GREAT, BUT EACH AND EVERY SUBSEQUENT PURCHASE THE DELAYS WERE LONGER AND LONGER TO RECEIVE ITEMS. ON MY LAST ORDER DATED 6/28, I NEVER RECEIVED THE ORDER. I EMAILED THE COMPANY TWICE AND NO RESPONSE, I CALLED THE COMPANY TWICE, BOTH TIMES THEY SAID THE ORDER WAS BEING PROCESSED AND (2-1/2 MONTHS HAVE PASSED) TODAY I CHATTED WITH SOMEONE ON THEIR WEB PAGE AND THEY DON'T EVEN HAVE AN UPDATE OF WHEN I SHOULD RECEIVE THE ORDER.... I BELIEVE I'VE BEEN PATIENT ENOUGH I WANT A FULL REFUND... I HAVE TO WAIT FOR THEIR OFFICES TO OPEN TO OPEN A CLAIM... NAH, BRO...I'LL GO THROUGH MY BANK TO GET MY MONEY AND BE DONE WITH ENTIRELY PETS ONCE AND FOR ALL... IF YOU ARE IN NEED OF PET SUPPLIES OR FOOD, DO NOT GO THROUGH THEM, UNLESS YOU HAVE THE PATIENCE OF A SAINT!

Quick and reliable shipping to Canada. Thanks Entirely Pets!

New method of shipping is terrible. Please go back to USPS for entire shipment. Fedex delayed delivery several days by misrouting the package