Empress MimiReviews of empressmimi.com

Quick response to a tracking question to the general info email. Thank you Jezza for being so prompt!

Jezza was super helpful and went above and beyond to provide excellent customer service. I love your products, but after my experience with her, you guys are my number one choice!

Very helpful and responsive! Also shipping was very quick!!:)) so excited to try on my new set!!

I love their style. The piece fit. Their shipping is timely even during Christmas time. And their customer service is expedient and helpful. (A rarity now-a-days). They are my go to. They are now how I will judge all customer service.

I was having trouble redeeming a coupon code. Emailed customer service and it was handled in less than a day. Thank you Mia!

Empress Mimi has been extremely helpful and understanding. I've ordered from many different sites and honestly wasn't expecting much, but when I reached out after realizing a discount code I tried to use didn't work, Jezza responded and completely sorted it out. Super impressed with the customer service, and will definitely be a returning customer.

I accidentally ordered the wrong style bottoms in my set, so I emailed the company to change my order. Mia was so kind and helpful! Immediately sorted out my problem. My order arrived, packaged beautifully and the quality of product is SO GOOD. I rarely order online because sizing is tricky for me but everything fits true to size. this was my first order but I will be ordering new sets in the future.

Mia was incredible. I placed an order where I needed a different size for bra and corset and Mia helped me get the correct sizes shipped even when there was no option to select them separately. Fantastic quality customer service