Lauren
Your customer service is almost as…
Your customer service is almost as amazing as your beautiful lingerie❤️❤️❤️
Empress Mimi is a London based lingerie subscription box offering everything from fabulous wireless bras to delicate jewellery, silky kimonos and decadent frillies. Shop the underwear, jewellery and loungewear collection directly online or save money &...
Empress Mimi (empressmimi.com) has 594 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lauren
Your customer service is almost as amazing as your beautiful lingerie❤️❤️❤️
Madra
Nice lingerie and even nicer customer service, Mia was incredibly helpful when the sizing wasn't quite right
Jenny S.
Jurie has been a great help! I had to also contact her recently to query how to make a return and also to flag an issue I had with a previous set. She helped me clear everything up and has been brilliant. Thank you!
Whenua O.
I have found that the responsiveness to my requests has been great and easy to manage. I appreciated the little surprise i got with my last request :)
Moni R.
I love the products. The customer support is very helpful, specially Jezza
Kim F.
My package was returned to sender. For some reason the courier did not deliver the package or a notice to my home (which I had received an empress mimi package at before). Empress Mimi reached out to let me know and gave me a refund. I asked if instead they could resend my package as I wanted everything I had ordered. The customer service and kindness is amazing. They respond so quickly and always make me smile. I’m so excited for this Empress Mimi package to finally arrive. I love everything I own so far.
niamh P.
Great product, I was a little weary before I recieved my first Empress mimi subscription box last month but I was delighted when it came. Pretty packaging and it all fit perfectly! The material used is stunning, I cant wait for the suprise each month.
Rose M.
Jezza helped me sort out the mystery of the 10 Venus panties that were delivered to me in place of a different Venus order (Mia also helped). As always the Pixies are so lovely and helpful to deal with. Always leaves me with a warm feeling about Empress Mimi. I am hoping to use my gifted panties to give to my friends and convert them all to the Empress lifestyle!