Carolyn
Very attentive and very understanding…
Very attentive and very understanding of your needs.
Response from Emotional Pet Support LLC.Dec 1, 2025
Thank you for reviewing us, Carolyn, happy holidays!
Emotional Pet Support makes getting an Emotional Support Animal letter fast and easy by allowing patients to register their pet dog or pet cat online.
Emotional Pet Support LLC. (emotionalpetsupport.com) has 609 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Carolyn
Very attentive and very understanding of your needs.
Response from Emotional Pet Support LLC.Dec 1, 2025
Thank you for reviewing us, Carolyn, happy holidays!
Jo S.
Experience was easy and streamlined to make for perfect convenience!
Response from Emotional Pet Support LLC.Dec 1, 2025
Thank you for the review, Jo!
Yvonne D.
ESA is thorough and efficient. This is 3rd year i have used them. Won't go anywhere elss.
Response from Emotional Pet Support LLC.Nov 19, 2025
Hi Yvonne, thanks for sticking with us and renewing! Please refer us to anyone else who could use our help, we're here for you and anyone who needs us.
Sherry G.
I received what I needed quickly, although I didn’t need to pay extra for the dog certificate, and wasn’t advised clearly about that. This will help me with rent and deposit on new apartment, but sadly not on airline travel. It’s expensive to get this certification and that’s really the only negative.
Response from Emotional Pet Support LLC.Nov 19, 2025
Hi Sherry, thanks for the review! Sorry about that, we offer a PSD Travel plan for airline travel. The ESA Housing Letter is only for the apartment/housing accommodation service. Please reach out to us anytime for our assistance with airline documentation. The certificates are optional and aren't legally required, we have a page that helps explain about it: https://www.emotionalpetsupport.com/esa-certificate-service/
Regina
Fast and reliable. Unfortunately the airlines don’t honor the emotional support animals anymore. But your service was great
Response from Emotional Pet Support LLC.Nov 11, 2025
Hi Regina, thank you! Yes, they've change the rules on that, but they do allow Psychiatric Service Dogs and we can help patients fly with their PSDs on board airplanes.
JAN W.
Very fast. Super helpful. Great experience with them. Would highly recommend
Response from Emotional Pet Support LLC.Nov 7, 2025
Thanks a lot for the review, Jan! We appreciate it and welcome it.
Jane
Explanations & instructions are very clear
Response from Emotional Pet Support LLC.Nov 7, 2025
Thank you for reviewing us, Jane! We're glad the process was simple and convenient for you!
Dev
Emotional Pet Support is great and I’ve used their services multiples times in the last couple years. I can’t thank them enough for assisting me in a timely manner for my ginger kitties!
Response from Emotional Pet Support LLC.Nov 2, 2025
Hi Dev, thank you for reviewing us! We hope you had a great Halloween weekend!