Ember & Kate is listed under Clothing & Underwear in Sheridan, Wyoming.
Ember & Kate (emberkate.com) has 74 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Susan Y.
What a wonderful experience with Ember & Kate’s company! The shoes I ordered were too small and Kate helped me QUICKLY and easily exchange for a better size. Thank you greatly for making my purchase easy!
PC
This is a classic BAIT and SWITCH operation. Very bad QUALITY - The two items I ordered were described as cotton and linen but when I opened the package, their labels said polyester. The items were shipped from Vernon, California, but when I asked for a refund, they offered 15% (~$12) and said I could keep the items. For a full refund I needed to ship to Guangdong China, at my expense and provide photos and tracking info. They should be reported to the Better Business Bureau!
Janet C.
Fast response and very helpful. I needed to contact them and they responded quickly and resolved my issue.
Laurie G.
Both blouses I ordered were 100% polyester rayon and on the site one was listed as cotton poly blend and the other as linen. Return shipping would have been to Asia. The purchase is in dispute with my credit card company.
Britta R.
SCAM ALERT. I ordered a size 9.5 shoe. I got an email from the company saying the size 9.5 was out of stock and they only have the size 9. I told them I was disappointed and wanted a refund. Instead, they sent me an email saying they shipped the size 9 and I could return it. They attached a return form. I wrote back immediately and told them absolutely do not ship me a shoe that is the wrong size. I know a size 9 is not going to fit and I don't want to deal with the return. I asked that a manager or owner respond to me to confirm. This is most certainly illegal.
Connie
If I could rate a zero, I would. The cardigan looked attractive online, but I was very disappointed by its quality—it looks cheap and more like a bargain-store item. If I had known it was made and shipped from China, I would not have ordered it. I also regret not checking the ratings and customer reviews beforehand. Do not buy from this Company.
Sue C.
The dress is beautiful and comfortable! I love it! I also accidentally ordered two of the same dress and the cancellation process was easy. The dress took 3 weeks to arrive, so if you are in a hurry, beware!
Anonymous
If I could give a zero I would. My fault, did not research this company first. Paid $50 for $5 polyester print top (at best). Disgusted by their false advertising, AI generated photos are misleading. Lesson learned!
