els petReviews of elspet.com

Response from els petAug 15, 2025

Thank you for being part of the Els Pet Family for 3 years! We’re thrilled your Spaceship Litter Box continues to serve your Maine Coon reliably, and we appreciate your feedback. To enhance your experience: 🔹 Litter Tracking Tip: Try our High-Border Trapping Mat (https://www.elspet.com/collections/accessories-for-orbitie-litter-box/products/cat-litter-box-mat) – designed for long-haired breeds! Reach us anytime at [email protected] for personalized assistance. Gratefully, The Els Pet Team

Response from els petAug 19, 2025

Thank you for sharing your experience! We’re thrilled to hear your fussy cat started using the litter box right away thanks to the spacious interior—it’s wonderful knowing our design makes the transition seamless for even the pickiest pets! We truly appreciate your honest note about cleaning the interior globe feeling awkward and time-consuming. Your feedback is invaluable, and we’ll share this directly with our product team to explore refinements. At Els Pet Support, we’re committed to making every aspect of your experience effortless. Thank you for being part of our Els Pet Family—we’re here to support you both!

Response from els petAug 19, 2025

Thank you so much for your feedback! We’re thrilled to hear the automatic box has been a big improvement to your daily routine — that’s exactly what we aim for at Els Pet Support! We truly appreciate you sharing your experience, including your note about deep cleaning. We understand that maintenance should feel effortless, and we’ll make sure your thoughts are passed along to our product team. Your input helps us continue improving for you and the entire Els Pet Family. Thank you for being part of our journey. We’re here anytime you need us!

Response from els petAug 12, 2025

Thank you for sharing your honest experience! We're thrilled the clumping performance works well for you 🐾. We hear you about the tracking concerns—your feedback is invaluable as we refine our formula. For now, placing a textured mat under the litter box might help reduce vacuuming. Grateful to have you in the Els Pet family!

Response from els petAug 12, 2025

Thank you for trusting our litter box for your three cats! We’re so glad it’s keeping things fresh. We completely understand the drawer fills faster than you’d like. Your feedback is invaluable as we develop future designs! We’re truly grateful to have you in the Els Pet family.

Response from els petAug 5, 2025

We’re delighted to hear our automatic box fits perfectly in your space while delivering full functionality. Its corner-friendly design and smart engineering make it ideal for compact areas. Enjoy discovering more ways it simplifies your routine!

Response from els petAug 2, 2025

Appreciate your attention to detail! We engineered the liner bags with reinforced handles and tear-resistant material specifically to simplify waste disposal. Delivering a clean, hassle-free cleanup experience remains a top priority. Enjoy the seamless maintenance!

Response from els petAug 2, 2025

Thank you for highlighting our app experience! We're pleased to know the remote monitoring feature provides peace of mind during your travels. Delivering reliable connectivity when you're away is core to our design. Enjoy your weekends with confidence!