Rebecca
Easy to order
Easy to order, but it would be easier if there was an option to pay via PayPal. Fast dispatch with communication every step of the way.

Elleseandco is listed under Decoration & Interior.
Elleseandco (elleseandco.com) has 605 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Rebecca
Easy to order, but it would be easier if there was an option to pay via PayPal. Fast dispatch with communication every step of the way.
Dan
Easy ordering, we'll see how the quality of the product is.
Alexandra
Very easy to order
KAREN C.
Nice product and good quality and price
Paul T.
I found the shoes I wanted easily and the price was very reasonable. The confirmation email took longer than other sites but that aside I was very happy with my experience and as long as the shoes are as advertised I will be overjoyed.
Alan M.
So far so good. Don't like default 'insurance' being added (in lieu of a delivery charge?) tho' it's possible to decline if you're 'on the ball'. Reviews are more appropriate once you've received the goods!
holly S.
Easy to place my order but a size guide chart would be helpful
Olly
I ordered a dimmable light from Ellese and Co and when it arrived it was NOT dimmable and was damaged due to really poor packaging and having traveled from china. The light was intended as a nightlight for our hall but without a dimmer it is very bright and not fit for purpose. Ellese and Co first offered 10% refund, then 20%, then 50% and then decided to suggest replacing it with another Non-dimmable light and ignoring the fact it wasn't dimmable. Every time I was extremely robust in requesting a refund as per their policy. A point to note that their website and policy makes a big point of 30day money back guarantee. Absolutely not! After 5 email exchanges it was clear they were not going to offer me a refund and so i had to pursue getting the money back through a charge back claim, still ongoing. This company miss-advertises their products and then sells an inferior product, then tried to buy you off with a small % refund. I would strongly advise that nobody use this website. I can't embed links so here is the name of the light purchased: adjustable-spiral-table-lamp-for-modern-interiors-dimmable-led-accent-lighting-for-living-room-bedroom-and-desk-use
Response from ElleseandcoSep 23, 2026
Hi Olly, Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co