Lee H.
Friendly help in reporting difficulty…
Friendly help in reporting difficulty entering UK post code

Elleseandco is listed under Decoration & Interior.
Elleseandco (elleseandco.com) has 605 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Lee H.
Friendly help in reporting difficulty entering UK post code
Gary W.
Easy ordering service and good prices, will see what the quality is like and speed of delivery when it arrives.
Chris N.
Quality products, good easy to use website. Recommended by friends
Adam C.
Very straightforward transaction Couldn’t find a size guide so hoping I’ve chosen the correct size
Lilian O.
some more photos of products would be helpful but overall the purchase experience was very easy
wisutphong P.
I ordered an Iphone case, for 15 plus to be precise. I received iphone15 case which does not fit my phone. I contacted for a replacement but instead of sending the correct item, they offered me a 10% of the price credit and keep the wrong item or have 50% store credit. I deal with these in multiple emails which they were not willing to send the correct item or refund my money and I had to dispute for my credit from the bank.
Response from ElleseandcoSep 23, 2026
Hi Wisutphong, Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co
Shan M.
I would like to see more frames to choose from. I do like the age range selection.
Daniel
Liked the design, ordering was easy and shipping free. Edit After my first purchase I was clearly offered $10 back to sign up and write the above review. I did so and was instead sent a store credit. I pointed this out and was sent a gaslighting response apologising for my misunderstanding and confusion, whilst informing me about the order process which I hadn't asked about, and completely ignoring my request to address the falsehood.
Response from ElleseandcoSep 24, 2026
Hi Daniel, Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co