ElleseandcoReviews of elleseandco.com

This product was one of the first to come up in my search. The design stood out first, but I was impressed by the design. I couldn't find out the extra details about product, like Bluetooth connectivity for example, but the price really stood out for me at the time. I can't wait to actually receive my new watch and hopefully leave a glowing review about it.

Great easy website - though had to decide which size I may be as couldn't see a comparison chart for normal UK sizes. ie Chose XL, I am size 16 so fingers crossed!

It does what it says on the tin

This company is nothing short of an International Organised Crime Group. They will show products on-line with a reasonable but not ridiculous discount. The item will take a while to arrive from somewhere in Asia. This despite the UK flag featuring heavily on their logo. The product will be a shoddy interpretation of what was offered at point of sale. I bought a pair of UK11 shoes online only to receive what equates to size UK8 poorly manufactured toy shoes. When you request a refund they will fob you off with pathetic part refunds and high fees to return the sham products to somewhere in Asia. They are nothing more than internationally based cheap scam merchants who are not apparently covered by any UK Consumer protection legislation so are effectively untouchable. The only route for people like me who are scammed by this company is to use Chargeback and/or Sec 75 protection from debit and credit card providers used to purchase their rubbish merchandise. I sensed warning signs when at the time of purchase Ellese and Co offered me online a £5 further discount to answer 5 short questions. Following answering the questions they provided a link to Trust Pilot to write a review there. This was an obvious inducement to write a positive review in return for a financial reward so I did not continue this process. This is the first time I have been scammed online and am disappointed in the way Google and the credit card company facilitate this grubby deception by allowing them to advertise on their platforms and to subsequently process their payment.

A very straightforward transaction. No discernable problems. Thank you very much.

Viewed a children toy which they advised was reduced from £99 to £49.99 and ordered it. The product arrived and wasn't as shown on the video and I wouldn't have paid £4.99 never mind £49.99. The returns policy is you pay £25 to return the package and only if they accept it will THEY decide to refund you !! After several emails offering a 10% refund to keep the product the customer service is the worst. PLEASE,PLEASE DO NOT BUY FROM THIS WEBSITE. The products as substandard and are from China, not the Netherlands or the UK . UPDATE: OFF THE 21ST OCTOBER THIS COMPANY HAS STILL NOT REPLIED TO ME SO PLEASE DO NOT SPEND YOUR HARD WORKING CASH ON THIS SITE FOR TOYS. THE RESPONSE BELOW IS SMOKE AND MIRRORS.

Due to the lack of communication and the fact that I can’t track my order, I believe this company is a scam.

Easy to order ect