Looking for professional makeup at an affordable price? e.l.f. Cosmetics is just the place for you. Shop for as little as $1 for all the beauty products you could ever need!
e.l.f. Cosmetics (elfcosmetics.com) has 307 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Noa
doesn’t react on my emails i have ordered but not received an order mail. but i have payed i was in panic because i paid +- 60 euros and i don’t received a confirmation i really want answer where my package is but i don’t recieve answer
Jan
If I could give this a minus 5 I would. Ordered items for Christmas on black Friday weekend and still awaiting delivery. Will go out now and buy different products and if delivery shows up I shall be returning it. DO NOT BUY ONLINE from this company.
anastasija M.
Made an order on the BF sale on 25.11.2022 and still waiting for my order. I ordered to DK... when I was ordering the estimated delivery showed that the order would come on 12.12. the latest, so I thought everything should go smoothly because on 16.12 I am going home for holidays and will not be back for a very long time. The order was shipped within a day but is stuck on "shipped" and nothing changes. Contacted the support team, but have received no help, just useless apologies. Don't know how I will get my order now...:(
Sophie
I ORDERED SOMETING 10 DAYS AGO AND IT STILL HAS NOT BEEN SHIPPED. YOU GUYS SHOULD GIVE A SHIPPING ESTIMATE WHEN ORDERING IF YOU KNOW THERE IS A DELAY. LIKE WHAT THE HELL?? I WANT MY MONEY BACK NOW. NOT EVEN INTERESTED ANYMORE.
J B.
Absolutely appalling Parcel never received They have ignored multiple contacts via their website contact us and Twitter Do not waste your money
Amber
I love the products, the customer service is next level awful! A package I had ordered was never delivered. I reached out to customer service, they asked me to confirm my shipping address and said they would send me a "one time replacement order" They followed up their OWN email immediately with "for help with this order reach out to our international customer service" The company as well as myself are both in the United States, but ok. (??) I reached out to the email provided, confirmed my address AGAIN, sent screen shots of the shipping/tracking of the lost package. They followed up their own email with "please reach out to customer service" I was directed BACK to original team. I, once again (3rd time) confirmed my address - was sent an email confirmation my item is on the way --only it was my name, phone number but a completely wrong address! Wrong in every way. Someone in Iowa now has my full name and my cell phone number from the packaging. After this disaster -- I never received any products. I finally got a refund through opening a paypal trouble ticket. I have been ordering from this company monthly for about 3 years straight. Only one other time I had a problem was in 2020 (was sent just an empty shipping box!) they corrected that promptly. I am traumatized and will not be buying this stuff anymore.
Linda M.
Great quality products, with good ingredients at affordable prices! Love the e.l.f. Holy Hydration! Face Cream - Spf 30 and the e.l.f. Holy Hydration! Eye Cream. I also purchased e.l.f. Bite-size Lip Balm - Berry and eyliner pen and I have to say all are amazing!
Toni W.
I love their products! They are way more affordable than their competition! I am giving ELF 4 stars because My order from October 3rd didn't arrive until Oct.13th which I consider a slow delivery. My Oct. 7th order arrived on the 14th. Seven to ten days is much slower than other companies but I do love all of their products and will continue to order from them.
