Eleras Automotive GroupEleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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320 approved reviews, newest moderated first
Alyssa De L.
James Sedwick really helped me in an unexpected way I actually called to cancel my services but he gave me every reason to stay. He really helped a conversation was very sweet and professional this man needs a raise. I am definitely happy I got James when I called in and he made me change my mind about canceling amazing job!
Jerry D.
Excellent service every step of the task
Stephanie
Cudos to Joseph Fisch for helping me
Sherri M.
I want to start off with if Tori wasn’t an employee at Eleras Automotive I don’t think it would be successful. My experience with the company from beginning was HORRIBLE. I understand I’m a 58 year old, but believe it or not this is the first vehicle I ever purchased. I felt like I was talked down to because I simply was just uneducated. Through my years as an abuse survivor I really take men talking down to me serious. I WANTED TO CANCEL!!!!! Then…. an ANGEL picked up the phone and from the immediate peppy tone and contagious laugh a HUGE weight was taken off my shoulders. During my call with Ms. Tori she never once over talked me, made me feel dumb for not knowing, SHE EDUCATED ME RESPECTFULLY! I’m sure she could tell I was confused but her tone never once changed. Best part about Ms Tori also, while giving me her complete attention she was apologizing because her peers were messaging her needing assistance TALK ABOUT A MULTITASKERS. Eleras Automotive this is an employee that companies beg for, I hope you realize how lucky you are. don’t lose Tori. Keep it up girl and congrats on the home!
Shannon
David Jareo was so professional and very kind, very knowledgeable and easy to talk to. He is awesome!! I've only had one convo with him, but seemed like ive known him forever!! Will be requesting him in the future!!
Lexie M.
Katie O. Did am amazing job at helping me she help me so much she changed my mind about canceling my policy and made it a lot more affordable for me
Roxanne
I was thoroughly pleased with James Sedwick’s service!!! He truly was so pleasant to understanding my needs of canceling this policy. He also was very thorough in explaining the process and I can’t thank him enough for the wonderful conversation.
Howie S.
Jeremey was exceptional at his job he deserves more then a 5 star rating he deserves a 10 plus a raise and possible promotion he made the ease of the call enlightening as well as made our policy fit our budget kudos to Jeremy you need to keep him around. Thanks Howie stillmam